Sales Enablement & Quality Assurance, Specialist

AI summary

The Sales Enablement & Quality Assurance Specialist will support the Nigeria Relationship Management team by managing sales processes, lead allocation, reporting, and quality assurance. This full-time role in Lagos focuses on performance monitoring and ensuring team success.

• Role is operational backbone of Nigeria Relationship Management team
• Responsible for sales process, lead allocation, reporting, and QA
• Works closely with Training & Relationship Manager

Description

Sales Enablement & Quality Assurance, Specialist at Exinity Group July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Sales Enablement & Quality Assurance, Specialist at Exinity Group. This is the link: https://www.myjobmag.com/job/sales-enablement-quality-assurance-specialist-exinity-group?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message Sales Enablement & Quality Assurance, Specialist at Exinity Group View Jobs in Banking / Financial Services / View Jobs at Exinity Group Posted: Jul 27, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Exinity Group is a new global wealth management organisation with an ambitious mission to create a new generation of empowered investors and traders. The Group is home to its various retail businesses including Alpari International, FXTM and a soon new retail offering under the Exinity name. Read more about this company Sales Enablement & Quality Assurance, Specialist Job Type Full Time Qualification Experience Location Lagos Job Field Sales and Business Development Job Description The Sales Enablement & Quality Assurance Specialist will serve as the operational backbone of the Nigeria Relationship Management team. The role is responsible for ensuring sales processes, lead allocation, reporting, quality assurance, and performance monitoring are executed effectively to enable team success. The successful candidate will work closely with the Training & Relationship Manager to provide visibility into team performance, ensure leads are distributed appropriately, maintain accurate reporting, identify performance risks, and support continuous operational improvement. This role incorporates key elements of sales enablement, sales operations, reporting, process optimization, and quality assurance. It draws on many of the Sales Enablement responsibilities already established within the organization, particularly around reporting, process improvement, documentation, communication, and analytics. Key Responsibilities Manage the allocation and distribution of leads to Relationship Managers. Ensure fair, accurate and timely assignment of opportunities. Monitor lead utilization and identify inactive or neglected leads. Support the implementation and maintenance of sales processes and workflows. Ensure Relationship Managers have access to the tools, systems, information, and resources required to perform effectively. Maintain operational documentation, process guides, and workflow instructions. Help minimize administrative tasks performed by Relationship Managers, allowing them to focus on client acquisition and activation activities. Support the implementation of sales incentive, recognition, and performance programs. Performance Reporting & Analytics: Produce daily, weekly, and monthly performance reports. Maintain dashboards tracking: Lead assignments First-Time Deposits (FTDs) Activations Deposit performance Conversion rates Individual and team productivity: Analyse commercial and performance data to identify trends and opportunities for improvement. Highlight performance gaps and operational bottlenecks to management. Prepare management reports and presentations for leadership review. Support forecasting and capacity planning activities. Quality Assurance: Conduct quality reviews of Relationship Manager activities. Monitor adherence to company policies, procedures, and regulatory requirements. Verify the quality and validity of acquired clients and activations. Identify suspicious, duplicate, fraudulent, or low-quality activity. Review CRM activity and engagement levels to ensure appropriate effort and follow-up. Escalate quality concerns and compliance issues to the Training & Relationship Manager. Support corrective actions and process improvements based on QA findings. Team Monitoring & Performance Support: Monitor daily sales activity levels. Track key productivity indicators including: Calls made Leads contacted Follow-up activity FTDs generated Activations achieved Alert management when performance indicators suggest: Reduced productivity Lack of engagement Decreasing conversion rates Declining activity levels Support coaching initiatives by identifying specific development opportunities through performance data. Key Performance Indicators (KPIs) The role will be measured on: Accuracy and timeliness of reporting Lead assignment efficiency CRM data quality Reporting and dashboard utilisation Quality assurance compliance scores Reduction of invalid or low-quality activations Identification and escalation of performance risks Operational process improvement initiatives delivered Stakeholder satisfaction Qualifications Essential: Fluent in English. Any additional languages considered an advantage. Excellent time-management skills. Computer literate – Data Analysis & visualization. Good knowledge of MS Office and Outlook is essential. Knowledge of CRM, Outlook and Meta Trader platforms will be considered an advantage. Discretion in handling sensitive information with client data. Previous experience in similar position will be considered an advantage. Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress. Strong interpersonal and problem-solving skills. Self-motivated with a willingness to work autonomously in a fast-paced and high-pressured environment with the ability to multi-task. Be proactive, show initiative and desire to drive continuous improvement. Energetic team player, with a positive outlook in the workplace. Desirable: Experience within fintech, financial services, brokerage, payments, consumer acquisition, telecommunications, or performance-based sales environments. Knowledge of Creatio, or similar CRM systems. Experience building dashboards and performance reporting. Understanding of sales funnel and conversion analysis. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Exinity Group on jobs.smartrecruiters.com to apply Build your CV for free. 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