Client Experience & Operations Specialist
AI summary
Inspiresia Media is hiring a Client Experience & Operations Specialist for Ellas Place in Abuja. The role combines front-desk client relations, appointment scheduling, administrative duties, and operations support for a salon, gym, and spa. The position is full-time, afternoon shift, and requires at least 3 years of experience.
- Full-time afternoon shift role (2pm–8pm, Monday–Saturday) in Abuja
- Salary range NGN 150,000 – 250,000
- Requires 3 years of customer service and admin experience
- Must reside in or around APO, Abuja
- Combines client experience, operations, and light marketing tasks
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Experience & Operations Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Inspiresia Media and the role in Abuja.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Experience & Operations Specialist role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Inspiresia Media before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Client Experience: & Operations Specialist Inspiresia Media Admin & Office Today Easy apply New Abuja Full Time Hospitality & Hotel NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a Techy and personable female Client Experience: & Operations Specialist to join our team at Ellas Place. This individual will serve as the first point of contact for our clients, ensuring an exceptional customer experience: while also managing essential administrative and operational tasks to keep our salon, gym, & spa running smoothly. Min Qualification: Degree Experience: Level: Mid level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - Afternoon Shift Applicant Location: Abuja, Nigeria Job descriptions & requirements: Responsibilities: Customer Relations: Greet clients warmly and ensure a welcoming atmosphere. Handle appointment scheduling via phone, email, and booking software. Address client enquiries and resolve issues promptly and professionally. Promote available services, membership packages, and special promotions. Administrative Duties: Maintain accurate client records and manage the booking system efficiently. Oversee day-to-day operations, ensuring a clean and organised environment. Monitor inventory levels of supplies and coordinate with vendors for replenishment. Prepare daily reports, including revenue, appointments, and attendance. Operations Support: Coordinate with service providers (stylists, trainers, therapists) to ensure seamless service delivery. Handle basic financial tasks such as processing payments and generating invoices. Assist in the implementation of company policies and procedures. Marketing and Engagement: Assist in social media management by capturing client testimonials and promoting services. Coordinate with the marketing team to organise events and campaigns. Requirements: Proven experience: in customer service and administrative roles. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and booking software. Ability to multitask, prioritise, and work in a fast-paced environment. Familiarity with the wellness, beauty, or fitness industry is a plus. Friendly, approachable, and client-focused. Highly organised with keen attention to detail. Problem-solving mindset and proactive approach. Team player with a positive attitude and enthusiasm for the brand. Must reside in or around APO, Abuja. Work schedule is between 2pm to 8pm, Monday - Saturday Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job