After-Sales Manager (Lontor Hi-tech)
AI summary
CIG Motor Nigeria Limited is hiring an experienced After-Sales Manager to lead after-sales operations for the Lontor Hi-tech brand in Lagos. The role involves managing service engineers, overseeing installation, maintenance, repairs, warranty claims, and ensuring high customer satisfaction within the Air Conditioning/HVAC sector. A Bachelor's degree in Engineering, COREN certification, and 4–5 years of relevant after-sales management experience are required.
- Full-time role based in Lagos, Nigeria
- Lead and supervise a team of service engineers and technicians
- Manage installation, maintenance, repairs, troubleshooting, and warranty services
- Bachelor's degree in Mechanical or Electrical/Electronics Engineering required
- COREN certification is mandatory
- 4–5 years of after-sales/service management experience in HVAC or Home Appliances
- Benefits include HMO, lunch allowance, leave allowance, and performance variable
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest After-Sales Manager (Lontor Hi-tech) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIG Motor Nigeria Limited and the role in Not specified.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this After-Sales Manager (Lontor Hi-tech) role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIG Motor Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
After-Sales Manager (Lontor Hi-tech) at CIG Motor Nigeria Limited ⏲ Aug 14, 2026, 7:03 AM ⋕ View all Sales & Business Development jobs Lontor is an international electronics and home appliance brand, known especially in markets like Nigeria. It produces a wide range of consumer products including lighting solutions, rechargeable fans, torches, kitchen appliances, air conditioners, power systems and solar energy products. The brand focuses on quality, innovation, design and energy efficiency, aiming to offer durable and user-friendly products for everyday use. We are recruiting to fill the position below: Job Title: After-Sales Manager (Lontor Hi-tech) Location: Lagos, Nigeria Employment Type: Full-time Job Summary We are seeking an experienced and results-driven After-Sales Manager to join our team in the Air Conditioning/HVAC to manage after-sales operations, ensuring excellent customer service, effective technical support, and timely resolution of customer issues. Key Responsibilities: Lead, supervise, and coordinate a team of service engineers and technicians. Plan and allocate service jobs to engineers based on expertise, location, and priority. Track service requests, turnaround time, repeat complaints, and customer satisfaction. Prepare regular after-sales reports, including service performance, customer complaints, warranty claims, spare parts usage, and unresolved cases. Manage and oversee all after-sales service operations, including installation, maintenance, repairs, troubleshooting, and warranty services. Establish and maintain high standards for installation, servicing, repairs, and preventive maintenance. Support customer retention. Monitor engineers’ performance, productivity, attendance, and service quality. Work closely with Sales, Technical, Warehouse, and Operations teams to resolve after-sales issues. Ensure engineers comply with company policies, safety standards, and technical procedures. Ensure proper use, maintenance, and accountability for company tools, equipment, and service vehicles. Manage warranty claims and ensure proper documentation and follow-up. Ensure timely response and resolution of customer complaints and technical issues. Qualifications and Experience: Excellent customer service and complaint-resolution skills. Strong understanding of warranty management and technical service operations. Bachelor’s Degree in Mechanical Engineering, Electrical/Electronics Engineering, or a related Engineering discipline. Proven experience: managing and supervising engineers/technicians. COREN cert is mandatory. Strong practical knowledge of air conditioning systems, installation, troubleshooting, servicing, and maintenance. Strong leadership, coordination, and people-management abilities. Minimum of 4–5 years’ relevant experience: in after-sales/service management, preferably within the Air Conditioning, HVAC, Refrigeration, or Home Appliances industry. Ability to analyze technical/service reports and identify recurring problems. Good knowledge of preventive and corrective maintenance practices. Benefits: Performance Variable Leave Allowance Lunch Allowance HMO Statutory Compliance How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State After-sales Manager job vacancies in Nigeria