Operations Manager
AI summary
Jobs Expert, a recruitment services firm, is hiring an Operations Manager for their Lekki, Lagos office. The role involves overseeing daily operations, process improvement, team leadership, strategic planning, and budget management. Full-time position.
- Oversee daily operations and ensure efficiency
- Develop and improve processes and implement best practices
- Team leadership, mentoring, and performance reviews
- Budget and cost management responsibilities
- Compliance and risk management
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobs Expert and the role in Lekki.
- Add concrete examples related to sales, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobs Expert before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Operations Manager at Jobs Expert ⏲ Jul 28, 2026, 12:10 PM ⋕ View all Technical & Maintenance Services jobs Jobs Expert, a recruitment services firm, is recruiting suitable candidates to fill the position below: Job Title: Operations Manager Location: Lekki, Lagos Employment Type: Full-time Job Responsibilities: An Operations Manager is responsible for planning, coordinating, and overseeing the day-to-day operations of an organization to ensure efficiency, productivity, profitability, and excellent service delivery. Key Responsibilities: Oversee Daily Operations: Ensure operational objectives are achieved within set timelines. Manage the organization's daily activities to ensure smooth and efficient operations. Develop and Improve Processes: Implement policies, procedures, and best practices to increase efficiency. Review existing operational processes and identify opportunities for improvement. Team Leadership: Conduct performance reviews and provide coaching and training where necessary. Supervise, mentor, and evaluate employees across departments. Foster a positive and productive work environment. Strategic Planning: Monitor the implementation of strategic initiatives. Assist in developing operational strategies that align with the company's goals. Budget and Cost Management: Prepare and manage departmental budgets. Monitor operational expenses and identify cost-saving opportunities. Ensure efficient utilization of company resources. Project Management: Ensure projects are delivered on time, within scope, and within budget. Coordinate and oversee operational projects from planning to completion. Performance Monitoring: Establish and monitor Key Performance Indicators (KPIs). Recommend corrective actions based on performance analysis. Analyze operational data and prepare reports for senior management. Customer Service Oversight: Resolve escalated customer complaints and implement service improvements. Ensure customers receive exceptional service. Compliance and Risk Management: Ensure compliance with company policies, industry regulations, and legal requirements. Identify operational risks and implement mitigation strategies. Inventory and Asset Management: Oversee procurement, inventory levels, and company assets. Ensure proper maintenance and accountability of operational equipment. Vendor and Stakeholder Management: Build and maintain relationships with suppliers, contractors, and business partners. Negotiate contracts and monitor vendor performance. Cross-Department Coordination: Collaborate with HR, Finance, Sales, Marketing, Procurement, and Technical teams. Ensure seamless communication and workflow across departments. Quality Assurance: Implement continuous improvement initiatives. Monitor service quality and operational standards. Reporting: Prepare weekly, monthly, and quarterly operational reports. Present performance updates and recommendations to senior management. Resource Planning: Optimize resource allocation for maximum productivity. Ensure adequate staffing, equipment, and materials are available to support operations. Key Performance Indicators (KPIs) An Operations Manager may be evaluated on: Compliance and audit performance Revenue growth through operational improvements Staff retention and engagement Operational efficiency Employee productivity Service delivery turnaround time Cost reduction achieved Project completion rate Customer satisfaction score Process improvement initiatives implemented Budget adherence Educational Requirements: Professional certifications such as PMP, PRINCE2, Lean Six Sigma, orAPICS/ASCM Bachelor's Degree in Business Administration, Operations Management, Management, Engineering, or a related field. A Master's Degree (MBA) is an advantage. Required Skills: Time management Microsoft Office Suite (especially Excel and PowerPoint) Project management Budgeting and financial management Process improvement Leadership and team management ERP, CRM, or project management software. Strategic planning Analytical and reporting skills Problem-solving and decision-making Negotiation and stakeholder management Communication and interpersonal skills Salary N250,000 - N300,000 monthly. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 25th August, 2026. View all Jobs in Nigeria Lekki and 1 other location Lekki , Lagos State Operations Manager job vacancies in Nigeria