IT Systems Support Personnel
AI summary
Green Africa, a Lagos-based airline, is hiring an IT Systems Support Personnel to deliver Tier 1 IT support across its operations in Nigeria. The role involves logging and resolving support requests, maintaining IT inventory, performing preventative maintenance on workstations and peripherals, and escalating issues when required. Candidates need a degree in computer science or a related field, 1–3 years of support experience, and familiarity with Windows desktop and server operating systems.
- Tier 1 IT support role with hands-on desktop and peripheral maintenance
- 1–3 years experience required; degree in computer science or related field
- Microsoft, Cisco, or ITIL certifications are an added advantage
- Full-time position based in Lagos, Nigeria
- Apply online via Green Africa's portal on hris.peoplehum.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, cleaning, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Systems Support Personnel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Green Africa and the role in Not specified.
- Add concrete examples related to driver, cleaning, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Systems Support Personnel role in driver, cleaning?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Green Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up the West African seaboard. IT Systems Support Personnel Job Type Full Time Qualification BA/BSc/HND Experience: 1 - 3 years Location Lagos Job Field ICT / Computer Job Role Provide Tier 1 IT support delivery and log all support issues Document resolutions and analyze trends for ways to prevent future problems Field incoming help requests from end users via in-person, telephone, and e-mails in a courteous manner Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution Apply diagnostic utilities to aid in troubleshooting Responsible for inventory maintenance Identify and learn appropriate software and hardware used and supported by the organization Perform hands-on fixes at the desktop level, including installing and upgrading software and hardware Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure problem has been adequately resolved Perform post-resolution follow-ups to help requests. Qualifications Higher Education: Diploma or University Degree in the field of computer science or any related discipline 1 - 3 years working Experience: in a Support Role Microsoft/Cisco/ITIL Certifications is an added advantage Experience: with desktop and server operating systems, including Windows 10 and 11 Working knowledge of a range of diagnostic utilities, including bios hardware testing utility, Spiceworks network monitor Strong written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Green Africa on hris.peoplehum.com to apply Build your CV for free. Download in different templates.