Administrative Officer / Facility Manager

AI summary

The administrative officer/facility manager will oversee day-to-day operations of short-term rental properties, managing guest relations, bookings, maintenance, and staff supervision. Requires HND and 3-5 years experience in administration or facility management. Full-time role in Lagos offering NGN 150,000-250,000 monthly.

• Hybrid property manager and hospitality host role
• Manage bookings on platforms like Airbnb
• Supervise cleaning, security, and support staff
• Ensure facility consumables and subscriptions are maintained

Description

Find a Job + + + + Search Administrative Officer / Facility Manager THE 81 APARTMENTS LTD Admin & Office 1 month ago Easy apply Lagos Full Time Hospitality & Hotel NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The administrative officer/facility manager will oversee the day-to-day operations of fully furnished short-term rental properties. Act as a hybrid property manager and hospitality host, handling guest relations, booking management, facility maintenance, and staff supervision to ensure high occupancy rates and exceptional customer satisfaction. The role requires a hands-on professional who ensures all facilities, equipment, utilities, and administrative support systems function efficiently at all times. The successful candidate will coordinate facility operations, liaise with service providers, ensure compliance with operational guidelines, and engage customers. The individual must have strong organisational, problem-solving, and communication skills, with the ability to work independently and manage multiple responsibilities simultaneously. Min Qualification: HND Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Booking & Revenue Management: Manage property bookings for walk-in customers and listings on platforms like Airbnb. Update availability calendars, optimise pricing, and screen guest inquiries to maximise occupancy and prevent double-bookings. Guest Relations: Handle smooth check-ins and check-outs. Address guest needs, resolve complaints swiftly, and ensure an overall home-away-from-home experience that yields positive reviews. Ensure guests & compliance with property standards and rules. Facility Maintenance: Conduct routine property inspections to ensure apartments are clean, secure, and fully functional. Coordinate with technicians to fix plumbing, electrical, air conditioning, generator and HVAC issues. Maintain a daily maintenance dashboard showing issues raised vs completed. Staff Supervision: Direct cleaning and laundry personnel, security guards, and other support staff to maintain high hospitality and hygiene standards. Administrative Tasks: Maintain reservation records, process caution fees, verify client identification, and monitor utility bills. Ensure the facility does not run out of consumables (e.g., toilet rolls, soaps, air fresheners, cooking gas, dish-wash and hand-wash liquids), reusables (e.g., beddings, towels, mops, brooms, hover, and brushes), and subscription services (DStv, Netflix, Starlink, PHCN). Requirements: Minimum of a degree/HND in business administration or facility management. Minimum of 3 to 5 years’ experience in administration, facility management or operations management. Proficient in Microsoft Office (Word and Excel) Strong knowledge of facility or administrative processes. Be well organised and have excellent spoken and written communication skills, as well as customer and client management and problem-solving skills. Ability to work independently and take the initiative Time management and problem-solving skills. Strong Customer relationship management skills Excellent organisational skills, with the ability to prioritise tasks and manage resources efficiently Competent writing and communication skills – including the ability to communicate technical information Excellent interpersonal and people skills Proximity to Yaba, Lagos, is essential. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .