Customer Service Officer
AI summary
Giantfield Property Limited is hiring a Customer Service Officer for its Abuja office. The role involves managing front-desk reception, handling client enquiries across phone, WhatsApp, and email, and coordinating with Sales, Accounts, and Legal teams to resolve requests. The position offers a monthly salary of ₦100,000–₦150,000 and requires 1–3 years of customer-service experience plus an OND/HND/bachelor's degree.
- Onsite full-time role based in Abuja
- Salary range of ₦100,000–₦150,000 per month
- 1–3 years customer service or front-desk experience required
- Handles enquiries via phone, WhatsApp, email, and in person
- Coordinates with Sales, Accounts, and Legal departments
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 - ₦150,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Giantfield Property Limited and the role in Abuja.
- Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Giantfield Property Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Learn How to Get a Job and Stay Ahead with AI Register for our Free Webinar Giantfield field property is a real estate company ,our Vision is Vision To become the most trusted name in real estate in Nigeria, Africa and the world and our mission is To create value for property investors through strategic acquisition and professional management services with passion for building the community Customer Service Officer Job Type Full Time , Onsite Qualification BA/BSc/HND , OND Experience: 1 - 3 years Location Abuja Job Field Customer Care, Success and Service Salary Range ₦100,000 - ₦150,000/month Job Responsibilities: Serve as the first point of contact for clients, visitors, and prospective customers. Welcome and attend to visitors professionally and manage the reception area. Respond to customer enquiries through phone calls, WhatsApp, email, and other channels. Provide accurate information about the company’s properties and services. Receive, document, and follow up on customer complaints and enquiries. Follow up with prospective and existing clients and refer qualified leads to the Sales team. Coordinate with Sales, Accounts, Legal, and other departments to ensure timely resolution of client requests. Maintain accurate records of customer interactions, enquiries, complaints, and follow-ups. Prepare periodic customer service reports. Ensure a professional and positive customer experience: at all times. Qualifications Minimum of OND/HND/bachelor’s degree in business administration, Mass Communication, Marketing, Estate Management, or a related field. 1–3 years’ experience: in customer service, front desk, administration, hospitality, or real estate. Excellent communication and interpersonal skills. Good customer relationship and problem-solving skills. Proficiency in Microsoft Office, WhatsApp, email, and other communication tools. Professional appearance, strong organizational skills, and attention to detail. Check how your CV aligns with this job Method of Application Interested and qualified candidates should apply using the Apply Now button below. Build your CV for free. Download in different templates.