Customer Acquisition and Experience Officer
AI summary
Sealcore International Lines is hiring an entry-level Customer Acquisition and Experience Officer in Niger, Nigeria. The role focuses on converting and onboarding customers, managing multi-channel support, resolving complaints, and driving retention and feedback. Full-time, on-site position within a logistics and global trade company.
- Entry-level full-time on-site role in Niger, Nigeria
- Focus on customer acquisition, onboarding, and retention
- Multi-channel support via calls, chats, email, and in-person
- Requires communication, sales, and problem-solving skills
- Employer is a logistics and global trade company
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Acquisition and Experience Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Sealcore International Lines and the role in Not specified.
- Add concrete examples related to sales, factory, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from NaijaJobPortal; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- NaijaJobPortal
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Acquisition and Experience Officer role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Sealcore International Lines before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Entry Level Job Type Full time Work Mode On site Category Customer Experience: Job Description Key Responsibilities: Customer Acquisition & Onboarding Identify and convert potential customers through strategic engagement. Guide new customers through onboarding, ensuring a smooth and professional introduction to company services. Customer Experience: Management Deliver excellent service across calls, chats, email, and in-person interactions. Ensure all customer engagements are handled professionally, promptly, and with empathy. Complaint Resolution & Service Recovery Handle customer complaints effectively, provide solutions, and escalate issues where necessary while maintaining a positive brand image. Lead Follow-Up & Retention Follow up on leads and existing customers to improve conversion, retention, and repeat business. Customer Feedback & Improvement Collect and analyze feedback to improve service delivery and support business growth Requirements: Responsibilities: Benefits: & Perks Required Skills Attention to Detail Communication Leadership Problem Solving Sales Teamwork About Sealcore International Lines Sealcore International Lines is a logistics and global trade company focused on helping individuals and businesses ship goods seamlessly from China to Nigeria. The company provides air and sea cargo services, procurement support, warehouse handling, package consolidation, and customs processing solutions tailored to African entrepreneurs and importers. Known for its customer-focused communication and commitment to efficient delivery, Sealcore also supports business growth through trade education: initiatives such as bootcamps and training programs. With a growing reputation for reliability, transparency, and operational excellence, Sealcore International Lines continues to simplify international trade and logistics for its clients across Nigeria. Industry Transportation Company Size 51-200 employees Website https://sealcorelines.com View Company Profile