Customer Service Representative
AI summary
Avetium Outsourcing Limited is hiring a Customer Service Representative in Lagos. The role involves handling inbound and outbound calls, responding to customer enquiries, and achieving call centre KPIs. Candidates should have an OND/NCE or equivalent, fluency in Yoruba, Igbo or Hausa, and strong communication skills. Remuneration is ₦120,000.
- Full-time customer service role based in Lagos
- Remuneration of ₦120,000
- Requires fluency in Yoruba, Igbo or Hausa
- Minimum OND/NCE qualification required
- Call centre or BPO experience is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦120,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in call_center, part_time, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Avetium Outsourcing Limited and the role in Not specified.
- Add concrete examples related to call_center, part_time, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Avetium Outsourcing Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Read more about this company Customer Service Representative Job Type Full Time Qualification BA/BSc/HND Experience: 1 - 3 years Location Lagos Job Field Customer Care, Success and Service Language Proficiency: Yoruba, Igbo, Hausa Remuneration: ₦ 120,000 Key Responsibilities: Handle inbound and outbound customer calls professionally and efficiently. Communicate fluently with customers in French and English. Respond to customer enquiries, complaints, and requests promptly. Provide accurate information on products, services, and processes. Resolve customer issues or escalate complex matters appropriately. Maintain accurate records of customer interactions and transactions. Follow approved call scripts, procedures, and quality standards. Achieve assigned call centre KPIs, including service quality, productivity, and customer satisfaction. Maintain confidentiality of customer and company information. Participate in required training and coaching sessions. Perform other duties as assigned by the Team Lead. Job Requirements: Minimum of OND/NCE or equivalent qualification. Fluency in Yoruba, Igbo or Hausa is a key requirement Previous experience: in a call centre, customer service, or BPO environment is an advantage. Strong communication and interpersonal skills. Good listening, problem-solving, and customer-handling skills. Proficiency in using computers and basic customer service applications. Ability to work under pressure and meet performance targets. Ability to work effectively in a team and adapt to shift schedules. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Avetium Consult Limited on forms.zohopublic.com to apply Build your CV for free. Download in different templates.