Customer Service Representative
AI summary
Fixcenter Services Limited, a premier electronic maintenance company, is hiring a full-time Customer Service Representative in Abuja (FCT). The role involves handling customer inquiries across phone, WhatsApp, social media, and walk-ins, coordinating service requests with technicians, and ensuring a smooth customer experience from inquiry to service completion. Interested candidates can apply online via the provided link.
- Full-time role in Abuja (FCT)
- Customer-facing role across phone, WhatsApp, social media, and walk-ins
- Coordinate service requests and follow up with customers and technicians
- HND/B.Sc. in Business Administration, Marketing, Mass Communication, or related field required
- Experience in customer service, front desk, or sales is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fixcenter Services Limited and the role in Abuja.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fixcenter Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative at Fixcenter Services Limited ⏲ Aug 28, 2026, 11:03 AM ⋕ View all Customer Service & Support jobs Fixcenter service limited is a premier electronic maintenance company committed to providing high-quality repair and maintenance services for a wide range of electronic devices. With a team of skilled technicians and a customer-centric approach, we aim to be a trusted partner for individuals and businesses seeking reliable electronic solutions. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Abuja (FCT) Employment Type: Full-time Job Summary We are seeking a Customer Service Representative to join our team. We are looking for someone who is customer-focused, confident, organized, proactive, and able to communicate effectively with both customers and internal teams. The successful candidate will be responsible for providing excellent customer service, managing customer inquiries, coordinating service requests, and ensuring customers have a smooth experience: from the point of inquiry through service completion. Key Responsibilities: Ensure company customer service policies and procedures are followed. Attend to customers professionally through phone calls, WhatsApp, social media, and walk-in inquiries. Receive and properly document customer service requests and repair/service jobs. Maintain a professional relationship with new and existing customers. Follow up on pending jobs and keep customers informed of progress. Coordinate effectively with technicians and other departments to ensure timely completion of customer jobs. Identify opportunities to recommend relevant services to customers and support the company's sales objectives. Follow up with customers after service completion to ensure satisfaction. Maintain accurate customer and service records. Handle customer complaints and escalate issues appropriately when necessary. Provide customers with accurate information regarding services, pricing, job status, and expected timelines. Perform other duties as assigned by management. Requirements: Experience: in a service-based or technology-related business is an added advantage. HND/B.Sc. in Business Administration, Marketing, Mass Communication, or a related field. Computer literacy and familiarity with operational systems. Good interpersonal and problem-solving skills. Excellent verbal and written communication skills. Ability to work effectively with a team. Good organizational and follow-up skills. Previous experience: in customer service, front desk, sales, or a related role is an advantage. Ability to remain calm and professional. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Abuja Customer Service Representative job vacancies in Nigeria