Customer Service Agent
AI summary
Betgr8 is hiring a full-time Customer Service Agent to be based in Yaba, Lagos. The role involves supporting customers across email, live chat, Telegram, and phone channels. Candidates need a Bachelor's degree, at least two years of customer service experience in the betting industry or a similar role, and proficiency with Zendesk and Google Workspace.
- Full-time onsite role in Yaba, Lagos
- Requires 2 years of customer service experience in betting or similar industry
- Must be comfortable working shifts, including weekends and public holidays
- Application via email to employment@betgr8.com with position as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in YabaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Betgr8 and the role in Yaba.
- Add concrete examples related to retail, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Agent role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Yaba under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Betgr8 before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Learn How to Get a Job and Stay Ahead with AI Register for our Free Webinar Betgr8 is a gaming and entertainment platform offering sports betting, casino games, and virtual products across Nigeria and other African markets. In addition to our online services, Betgr8 also operates retail betting shops, giving customers access both digitally and in person. The platform is user-friendly, secure, and designed to deliver a smooth gaming ... Customer Service Agent Job Type Full Time , Onsite Qualification BA/BSc/HND Experience: 2 years Location Lagos City Yaba Job Field Customer Care, Success and Service You will be at the heart of our customer experience, supporting customers across Email, Live Chat, Telegram, and Phone Calls (Inbound & Outbound) channels. You Might Be a Great Fit If You have a Bachelor’s Degree in a relevant field. You have at least 2 years’ Customer Service experience: in the betting industry or a similar role. You communicate clearly, professionally, and confidently. You know how to listen, understand, and solve problems. You can multitask and stay organized in a fast-paced environment. You are comfortable working with Zendesk and Google Workspace, especially spreadsheets. You can work independently while still being a strong team player. You are flexible and available to work shifts, including weekends and public holidays. If you are ready to make every customer interaction count, we’d love to hear from you. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: employment@betgr8.com using the position as subject of email. Build your CV for free. Download in different templates.