Settlement and Chargeback Specialist
AI summary
Global Pay Limited is hiring a Settlement and Chargeback Specialist in Lagos to manage the end-to-end chargeback lifecycle, reconcile daily settlement files with banks and card schemes, and investigate discrepancies. The role requires 2-5 years of experience in settlement or dispute management within a bank, switch, or fintech, plus knowledge of Visa, Mastercard, and Verve rules.
- Role based in Lagos with end-to-end chargeback and settlement ownership
- Requires 2-5 years experience in settlement, reconciliation, or chargeback management
- Knowledge of Visa, Mastercard, and Verve dispute rules is highly desirable
- Involves daily reconciliation with banks, card schemes, and internal finance teams
- Bachelor's degree in Finance, Accounting, Economics, or related field required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Settlement AnalystThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Settlement and Chargeback Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Global Pay Limited and the role in Not specified.
- Add concrete examples related to internship, finance, Settlement Analyst, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Settlement and Chargeback Specialist role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Global Pay Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Settlement and Chargeback Specialist at Global Pay Limited ⏲ Sep 9, 2026, 12:01 PM ⋕ View all Banking & Financial Services jobs Global Pay Limited is a global payment company that values financial and social inclusion. The company provides innovative payment solutions that break down physical borders, boundaries, and social status to enable everyone to enjoy financial and social inclusion. We are recruiting to fill the position below: Job Title: Settlement and Chargeback Specialist Location : Lagos Key Responsibilities: Manage the end-to-end chargeback lifecycle, from receipt through representment and resolution. Process and reconcile daily settlement files between GlobalPay/Terraswitch, banks, and card schemes (Visa, Mastercard, Verve). Investigate and resolve settlement discrepancies, failed transactions, and suspense account items. Support merchants and internal teams with settlement and chargeback status inquiries. Ensure adherence to card scheme rules, timelines, and evidentiary requirements: for dispute resolution. Liaise with acquiring/issuing banks and card scheme representatives on dispute cases. Maintain accurate settlement and chargeback logs, and prepare periodic reconciliation reports. Track chargeback and fraud trends, and escalate emerging risk patterns to Risk and Compliance. Collaboration & Work Practices: Liaise directly with partner banks and card schemes on escalated cases. Work closely with Finance on settlement account reconciliation and reporting. Partner with Customer Success on merchant and cardholder dispute inquiries. Coordinate with Risk and Compliance on fraud-related chargeback patterns. Qualifications Bachelor's Degree in Finance, Accounting, Economics, or related field. Strong analytical skills with high attention to detail and accuracy. Working knowledge of Visa/Mastercard chargeback and dispute rules is highly desirable. 2-5 years of experience: in settlement, reconciliation, or chargeback/dispute management within a bank, switch, or fintech. Required Skills & Technologies: Tools: Switching/processing platforms, MS Excel, dispute management systems Payments Knowledge: Card scheme settlement and chargeback rules (Visa, Mastercard, Verve) Regulatory Awareness: CBN guidelines on dispute resolution and settlement finality Analytical Skills: Attention to detail and root-cause investigation Reconciliation: Transaction and settlement account reconciliation How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State Settlement and Chargeback Specialist job vacancies in Nigeria