Customer Support Intern
AI summary
AixilCoils NextGenSoft is hiring a remote Customer Support Intern in Nigeria. This internship offers hands-on experience supporting real users, working with experienced mentors, and developing customer service and technical support skills. The role is open to students, recent graduates, and career switchers with no prior experience required.
- Remote internship based in Nigeria with flexible hours
- No prior experience required; open to students and recent graduates
- Monthly stipend of NGN 70,000 – 150,000
- Work with tools like HubSpot, Freshdesk, Zendesk, Slack, and Jira
- Certificate of Completion provided; top performers may get future opportunities
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to AixilCoils NextGenSoft and the role in Not specified.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Intern role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research AixilCoils NextGenSoft before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Support Intern Aixilcoils Nextgensoft Customer Service & Support Today Easy apply New Nigeria Internship & Graduate IT & Telecoms NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Join the AixilCoils NextGenSoft Customer Support Internship Programme (Remote) and gain hands-on experience: supporting real users in a collaborative technology environment. Work with experienced mentors, develop in-demand customer service skills, and build practical experience: that prepares you for a successful career. Min Qualification: High School (S.S.C.E) Experience: Level: No Experience: Experience: Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Internship & Graduate - Flexible Hours Applicant Location: Remote (Work From Home), Nigeria Job descriptions & requirements: Responsibilities: Respond to customer inquiries through email, chat, and other support channels. Assist customers in resolving product, account, and service-related issues. Escalate complex technical issues to the appropriate teams. Maintain accurate records of customer interactions and support activities. Follow up with customers to ensure issues have been successfully resolved. Help develop and maintain support documentation, FAQs, and knowledge base articles. Collaborate with Product, Engineering, and Operations teams to improve the customer experience. Identify recurring customer issues and recommend improvements to products and support processes. Participate in team meetings, training sessions, and continuous learning activities. Requirements: Have excellent written and verbal communication skills. Are patient, empathetic, and customer-oriented. Possess strong problem-solving and critical-thinking skills. Are comfortable using computers and online productivity tools. Can work independently and effectively within a remote team. Have strong organizational skills and attention to detail. Demonstrate professionalism, integrity, and a willingness to learn. Are passionate about delivering exceptional customer experiences. Previous customer support experience: is an advantage but not required . Skills You'll Develop: Customer Service Customer Success Technical Support Professional Communication Problem Resolution CRM Systems Help Desk Operations Documentation Team Collaboration Remote Work Best Practices Time Management AI-assisted Customer Support Tools You'll Use: Depending on your assigned team and projects, you may work with: Google Workspace Gmail Slack Notion Trello Jira HubSpot Freshdesk Zendesk Microsoft Office AI productivity tools What You'll Gain: Gain practical experience: supporting real users. Work with experienced mentors and professionals. Build workplace communication and customer service skills. Learn industry-standard customer support workflows. Collaborate with multidisciplinary teams. Strengthen your professional portfolio and career readiness. Receive a Certificate of Completion upon successfully completing the programme. Outstanding participants may be considered for future opportunities within AixilCoils NextGenSoft as they become available. Who Should Apply: Students Recent graduates Career switchers Individuals interested in Customer Support, Customer Success, Help Desk, Technical Support, or Operations Anyone passionate about helping people, solving problems, and building a career in technology Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job