Call Centre Executives
AI summary
Roundsquare Integrated Services Limited is recruiting Call Centre Executives for an established travel agency in Lekki, Lagos. The role involves handling incoming calls, WhatsApp messages, emails, live chat enquiries, CRM updates, client follow-up, complaint escalation and shift handover. Salary is ₦150,000 monthly gross and applications should be sent to recruitment@roundsquare.com.ng.
- Salary of ₦150,000 monthly gross
- Full-time, shift-based role in Lekki, Lagos
- Requires BA/BSc/HND and 1-3 years experience
- Handles calls, WhatsApp, email, live chat and CRM updates
- Apply by emailing CV to recruitment@roundsquare.com.ng
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦150,000 monthly gross. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Call Centre Executives evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Roundsquare Integrated Services Limited and the role in Lekki.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Call Centre Executives role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Roundsquare Integrated Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Roundsquare provides clients with human capital solutions that result in measurably improved employee and organizational performance. We can help organizations large and small establish, out-source and troubleshoot any and all essential Human Resource functions. At Roundsquare our key role is to assist the client to identify needs, develop an action plan and... Read more about this company Call Centre Executives Job Type Full Time , Onsite Qualification BA/BSc/HND Experience: 1 - 3 years Location Lagos City Lekki Job Field Customer Care, Success and Service Our client, an established travel agency, is seeking polite, responsive and client-focused Call Centre Executives to support its customer service and enquiry management operations. The successful candidates will handle incoming calls, WhatsApp messages, emails, live chat enquiries, CRM updates, client follow-up, complaint escalation and shift handover. This is a shift-based role. The successful candidates must be willing to work extended-coverage shifts based on the company’s approved roster. Key Requirements: First degree or HND in Business Administration, Mass Communication, Marketing, Tourism, Hospitality, Management or a related field. Minimum of 1 to 3 years’ relevant experience: in call centre operations, customer service, client relations, travel agency operations, hospitality, aviation, sales support or a related service environment. Experience: handling calls, WhatsApp messages, emails, live chat, CRM systems or customer service platforms will be an advantage. Good oral and written communication skills for client interaction, enquiry handling, CRM updates, escalation and reporting. Ability to work on a shift basis, including morning, afternoon, evening, weekend or extended coverage shifts. Strong attention to detail, patience, confidentiality, follow-up discipline and client service attitude. Salary: ₦150,000 monthly gross Employment Type: Full-time, shift-based role Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: recruitment@roundsquare.com.ng using the position as subject of email. Build your CV for free. Download in different templates.