Billing Officer
AI summary
Alaro City is hiring a full-time Billing Officer in Lagos to manage customer accounts for electricity, water, gas, and internet services. The role involves billing, payment monitoring, account reconciliation, and customer liaison using Sage 300 and Excel. A bachelor's degree and at least three years of billing experience, preferably in a utility setting, are required.
- Full-time role based in Lagos
- Manage billing for electricity, water, gas, and internet services
- Requires bachelor's degree and minimum 3 years billing experience
- Experience with Sage 300 and advanced Excel needed
- Customer liaison and account reconciliation duties
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Billing Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Alaro City and the role in Not specified.
- Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Billing Officer role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Alaro City before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Alaro City, is a mixed-income, city-scale development with areas for offices, logistics and warehousing, homes, schools, healthcare facilities, hotels, entertainment and 150 hectares of parks and open spaces. Billing Officer Job Type Full Time Qualification BA/BSc/HND Experience: 3 years Location Lagos Job Field Finance / Accounting / Audit Job Summary: The Billing Officer is responsible for the accurate administration of customer accounts for electricity, water, and fiber internet services. The role ensures timely meter data processing, billing, customer account management, payment monitoring, and service activation while maintaining high standards of data integrity and customer service. Key responsibilities: Generate accurate monthly bills across all utility entities (Electricity, Water and Sewerage, Internet Services and Gas) using ecWIN7 and Sage 300 Serve as Alaro Utilities customer liaison officer and manage customer utilities complaints Carry-out daily and weekly gas volume nominations in a timely and accurate manner Manage the end-to-end- gas shipping process and gas volume reconciliations Process utilities billing adjustments, credits, and corrections where authorized Identify and escalate metering issues and discrepancies in a timely manner Receive and review customer applications for all utilities entities (Electricity, Water and Sewerage, Gas and Internet services) Create and maintain customer accounts across all utility entities (Electricity, Water & Sewerage, Gas and Internet Services) Administer customer information including addresses, contact details, tariffs, and service status Monitor customer payments received through approved payment channels Follow up with payments and outstanding invoices of overdue accounts Generate customer account statements upon request Reconcile billing records with payments received Prepare monthly billing performance analysis and reports Maintain accurate schedule for all the customers Requirements: Education: Requirements: Bachelor's Degree in Accounting, Finance, Business Administration, Economics, Engineering or a related discipline. Experience: Requirements: Minimum of 3 years of experience: in billing, preferable in a utility setting. Technical Skills Requirements: Experience: using ERP software (e.g., Sage 300 or equivalent) Advanced Microsoft Excel skills for data analysis and reporting Strong numerical and analytical skills Familiar with the Nigerian Gas Network Code (NGNC) Ability to reconcile billing and payment records Good understanding of utility metering and billing processes Required competencies: Demonstrates a focus on customer satisfaction Familiar with the Nigerian Gas Network Code Demonstrate an understanding of energy billing and energy balancing Able to adjust to the dynamic needs of a start-up organization Must have a detailed and thorough approach to operational tasks Check how your CV aligns with this job Method of Application Interested and qualified? Go to Alaro City on jobs.workable.com to apply Build your CV for free. Download in different templates.