Customer Service Representative
AI summary
Ceptua International Limited is hiring a friendly, customer-focused Customer Service Representative in Lagos. The role involves handling inquiries, resolving complaints, and providing product information via phone, email, WhatsApp, or live chat. Entry-level candidates with an OND qualification and strong communication skills are encouraged to apply.
- Entry-level role open to OND holders
- Full-time position in Lagos, Nigeria
- Salary range NGN 150,000 – 250,000, negotiable
- Multi-channel customer support via phone, email, WhatsApp, and chat
- Previous experience is an advantage but optional
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ceptua International Limited and the role in Lagos.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ceptua International Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative Ceptua International Limited Customer Service & Support 1 week ago Easy apply New Lagos Full Time Shipping & Logistics NGN 150,000 - 250,000 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a friendly, customer-focused, and proactive Customer Service Representative to join our team. The successful candidate will serve as the first point of contact for customers, responding to inquiries, resolving complaints, and providing accurate information about our products and services. Min Qualification: OND Experience: Level: Entry level Experience: Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Respond to customer inquiries via phone, email, WhatsApp, or live chat. Resolve customer complaints professionally and promptly. Provide accurate information about products and services. Process orders, returns, and customer requests. Maintain detailed records of customer interactions. Escalate complex issues to the appropriate department. Follow up with customers to ensure their concerns have been resolved. Meet customer satisfaction and response time targets. Requirements: Minimum of OND qualification Strong verbal and written communication skills. Good computer skills (Microsoft Office and email). Ability to work under pressure and solve problems. Customer-focused attitude and professional demeanor. Previous customer service experience: is an advantage but can be optional for entry-level roles Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job