Customer Support Officer Job at TeamAce Limited
AI summary
This is a full-time Customer Support Officer role at a FinTech company in VI, Lagos. The officer handles inquiries, onboarding, and issue resolution. Requires a Bachelor's degree, 2-4 years experience in fintech, and stablecoin transaction knowledge.
- Full-time position in VI, Lagos
- Salary range N300,000 - N450,000 per month
- Requires stablecoin transaction experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N300,000 - N450,000 / month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Officer Job at TeamAce Limited evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobgurus Nigeria and the role in Not specified.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Officer Job at TeamAce Limited role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobgurus Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Support Officer Job at TeamAce Limited | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Customer Support Officer Job at TeamAce Limited TeamAce Limited - Our client, a reputable organization in the FinTech sector, is recruiting to fill the position below: Job Position: Customer Support Officer Job Location: VI, Lagos Employment Type: Full-time Job Summary As the Customer Support Officer, you will be responsible for providing exceptional support to users, resolving customer inquiries, facilitating seamless onboarding, and ensuring a positive customer experience: across the company's digital financial products. Responsibilities: Respond promptly to customer inquiries, complaints, and support requests across phone, email, chat, and social media channels Guide users through onboarding, account setup, transactions, and platform-related issues Investigate and resolve customer concerns while escalating complex issues to relevant teams when necessary Maintain accurate records of customer interactions and provide feedback to improve products and services Educate customers on platform features, payment processes, and digital financial solutions to enhance user experience: Requirements: Bachelor's Degree in Business Administration, Finance, Economics, Communications, or a related field 2–4 years of experience: in customer support, customer success, relationship management, or a similar role within fintech, banking, payments, crypto, or financial services Strong understanding of digital payments, fintech products, and customer service best practices Good knowledge of stablecoin dynamics, blockchain addresses, wallet networks, and digital asset transactions Must have hands-on experience: transacting with stablecoins and supporting customers on transaction-related issues. Salary N300,000 - N450,000 / month. Click here to Apply Similar Jobs Customer Service Officer Job at Cobbler Care Limited Team Lead, Customer Relationship Management Job at Access Bank Plc Customer Acquisition Agent Job at HRBP Limited Customer Sales Executive Vono Products Plc Front Desk Officer Customer Service Supervisor Job at Prestigious Consulting Customer Service Representative Job at Stee Cambridge College Job Openings at Stee Cambridge College Squareme Recruitment for Customer Success Trainee Customer Service Representative Job at Paycita Hottest Jobs Job Openings at Abbey Mortgage Bank Plc Front Desk Officer Job at Deutsche Partners Holding Limited IT Support Officer Job at Agrinova Limited Job Openings at Filmhouse Cinemas Limited Customer Success Manager / Support Job at Starrik Front Desk Officer Job at Kojo Auto Service Centre Limited Front Desk Officer Job at Alphacell Group Limited Administrative Assistant Job at United Nations International Children's Emergency Fund (UNICEF) Front Desk Representative Job at Iraizickify Business Store Warehouse Manager Job at Agric & Culture Company Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.