Client Support Officer
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Crispdal Auto Hub is seeking a customer-focused Client Support Officer to support daily operations, assist customers, and deliver excellent automotive services. The role involves communication, problem resolution, account administration, and sales support. Requires a degree, no experience needed, full-time in Lagos.
- No experience required, suitable for graduates.
- Full-time position with salary range NGN 70,000 - 150,000.
- Location: Lagos, Nigeria.
Description
Find a Job + + + + Search Client Support Officer Crispdal Auto Hub Ltd Admin & Office 6 days ago Easy apply New Lagos Full Time Recruitment NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary CRISPDALAUTOHUB is seeking a hardworking, responsible, and customer-focused individual to join our growing automobile team. The successful candidate will support daily operations, assist customers, and contribute to delivering excellent automotive services. This role is ideal for someone who is passionate about the automobile industry and willing. Min Qualification: Degree Experience Level: Internship & Graduate Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Communication & Problem Resolution: First Point of Contact: Welcoming clients, taking calls, and replying to emails, social media, or live chats. Query Handling: Providing accurate, actionable information regarding company products, services, and pricing. Complaint Management: Empathizing with dissatisfied clients, investigating issues, and finding effective solutions to reach first-contact resolution. Account & Database Administration: Record Keeping: Updating client profiles, documenting interaction notes, and tracking outcomes within Customer Relationship Management (CRM) software. Order & Transaction Processing: Managing client onboarding, processing requests (like statement generations or cash transfers), and handling returns or cancellations. Sales Support & Retention: Cross-selling: Identifying opportunities to introduce existing clients to additional services that fit their needs. Feedback Collection: Encouraging clients to complete satisfaction surveys to provide actionable feedback to management. Cross-Functional Collaboration: Interdepartmental Communication: Relaying technical issues to the IT/Tech team or sharing client feedback with Sales and Marketing departments to improve overall business offerings. Requirements: Minimum qualification of a BSc. No experience/ less than 1 year of previous experience in a similar role. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .