Customer Support Officer
AI summary
HRM Office is hiring a Customer Support Officer in Victoria Island, Lagos on a contract basis within the oil & gas sector. The role involves handling supplier enquiries, registration, documentation review, renewals, and reporting. A B.Sc. or HND and at least 2 years of relevant oil & gas experience are required.
- Contract role in Victoria Island, Lagos
- Oil & gas industry supplier support focus
- Requires B.Sc. or HND and minimum 2 years experience
- Salary competitive and commensurate with experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Competitive and commensurate with experience. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Victoria IslandThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HRM Office and the role in Victoria Island.
- Add concrete examples related to hospitality, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Officer role in hospitality, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Victoria Island under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HRM Office before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Support Officer Job at HRM Office | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Customer Support Officer Job at HRM Office HRM Office is an organization that provides technology-driven Human Resource services across Africa, focusing on recruitment, onboarding, talent development, payroll, performance management, organizational development, and outsourcing, aiming to make HR more strategic, efficient, and cost-effective for businesses with real-time data and virtual collaboration. We are recruiting to fill the position below: Job Position: Customer Support Officer Job Location: Victoria Island, Lagos Employment Type: Contract Industry: Oil & Gas Job Summary We are seeking a professional and customer-focused Customer Support Officer to provide supplier support through phone calls, email, and other communication channels, while assisting with supplier registration, documentation review, renewals, product code requests, and related enquiries. The ideal candidate should have strong communication and customer service skills, attention to detail, and the ability to effectively support suppliers while maintaining accurate records and reports. Key Responsibilities: Handle supplier enquiries through phone, email, and other support channels. Register prospective suppliers and assist them through the registration process. Review supplier questionnaires and submitted documents for completeness and accuracy. Process supplier renewal and Product Code Addition (PCA) requests. Provide guidance to suppliers on registration and documentation requirements. Review supplier information to support grading, ranking, and categorization. Log, follow up, and resolve supplier enquiries or escalate issues where necessary. Maintain accurate records of supplier interactions, requests, and submissions. Prepare regular reports on supplier activities and published suppliers. Liaise with relevant teams and stakeholders to resolve supplier-related issues. Requirements: B.Sc. or HND in Business Administration, Management, Engineering, Social Sciences, or a related discipline. Minimum of 2 years of relevant experience: within the oil & gas sector. Good customer service skills and relevant customer service training/certification. Experience: in a contact centre, call centre, customer support, or help desk environment is an advantage. Excellent verbal and written communication skills. Strong attention to detail and ability to review documents accurately. Good organizational and problem-solving skills. Proficiency in Microsoft Office, particularly Excel and Word. Experience: in supplier management, registration, procurement, or compliance is an advantage. Salary Competitive and commensurate with experience. Click here to Apply Similar Jobs Customer Service Representative Job at ResumeSurge Consulting Call Center Officer Job at Blue Wave New Energy Technology Nigeria Company Limited Subscription & Customer Success Executive Job at Velvot Nigeria Limited Service Centre Supervisor Job at SIMS Nigeria Limited Client Expererience Executive Job at Pixels Digital Limited Customer Support Quality Assessment Officer Job at Moniepoint Customer Service Representative Job at Cobbler Care Limited Customer Experience: Representative Job at Corona Schools Trust Council Job Openings at Corona Schools Trust Council Customer Service Manager Job at Enugu Air Limited Hottest Jobs Logistics / Administrative Officer Job at BONS Industries Limited HR & Admin Manager Job at NIMOJEN Group Limited Finance Officer Job at SLOT Systems Limited Warehouse Executive Job at CIG Motors Company Limited Customer Service Representative Job at Blessing Computers Limited Job Openings at Logisoft Solutions Job Openings at WTS Energy General Manager Job at Radisson Hotel Group Community Contact Center (CCC) Operator Job at International Committee of the Red Cross (ICRC) Operation Manager Job at Virginrose Resorts Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.