Customer Service Officer

AI summary

We are looking for a friendly, confident, and customer-focused Customer Service Officer to manage customer enquiries across multiple channels, handle calls, and provide front desk support. The role requires 1-2 years of experience in customer service and excellent communication skills. Full-time position in Lagos, Nigeria with salary range NGN 70,000 - 150,000.

• Full-time role in Lagos with salary NGN 70,000 - 150,000
• Requires 1-2 years customer service experience
• Entry level position with OND minimum qualification

Description

Find a Job + + + + Search Customer Service Officer E-mmerx World Limited Customer Service & Support 4 days ago Easy apply New Lagos Full Time IT & Telecoms NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We re looking for a friendly, confident, and customer-focused Customer Service Officer to be the first point of contact for our customers and visitors. In this role, you will manage customer enquiries across multiple channels, handle inbound and outbound calls, provide front desk support Min Qualification: OND Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements Responsibilities: Welcome and assist visitors, clients, and guests at the front desk. Handle inbound and outbound customer calls professionally. Respond to customer enquiries via phone, email, WhatsApp, and other communication channels. Provide accurate information about our products and services. Follow up with leads, prospects, and existing customers. Resolve customer complaints promptly or escalate when necessary. Schedule appointments and direct visitors to the appropriate team members. Maintain accurate records of customer interactions and front desk activities. Coordinate with internal teams to ensure timely resolution of customer requests. Gather customer feedback and identify opportunities to improve the customer experience. Requirements: 1–2 years of experience in customer service, front desk, reception, or a similar role. Excellent verbal and written communication skills. Strong interpersonal and problem-solving abilities. Good computer skills and proficiency in Microsoft Office. Ability to multitask and remain calm under pressure. A professional appearance and customer-first attitude Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .