Customer Service / Sales Officer
AI summary
A bridal fashion house in Ikeja, Lagos is hiring a customer-focused Customer Service / Sales Officer to welcome brides and clients, recommend bridal products and services, and convert enquiries into sales. The role involves in-store and digital engagement via phone, WhatsApp, and social media, with a monthly salary of N120,000 – N150,000.
- Customer-facing sales role focused on bridal gowns, accessories, and services.
- Engage clients in-store and via phone, WhatsApp, Instagram, and social media.
- Minimum 2 years experience in customer service, sales, retail, or fashion.
- Must reside in or around Ikeja, Lagos or be able to commute conveniently.
- Salary of N120,000 – N150,000 monthly depending on experience and competence.
- Apply by sending CV to the listed email with the specified subject line.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N120,000 – N150,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service / Sales Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to A Reputable Bridal Fashion House - JV Management Consulting and the role in Ikeja.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service / Sales Officer role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research A Reputable Bridal Fashion House - JV Management Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
The ideal candidate will be responsible for creating an exceptional experience: for brides and other clients, understanding their needs, recommending suitable bridal products and services, and converting enquiries into sales. The successful candidate must be comfortable working with customers, following up on leads, and meeting sales targets in a fast-paced fashion environment. Our client is seeking a confident, customer-focused, and sales-drivenCustomer Service / Sales Representativeto join their team. Key Responsibilities: Collaborate with the production, styling, and management teams to ensure smooth customer service delivery. Maintain accurate records of customer enquiries, orders, payments, and follow-ups. Upsell and cross-sell relevant products and bridal accessories where appropriate. Work towards achieving assigned sales targets and contributing to overall revenue growth. Maintain a professional appearance and uphold the brand's image at all times. Understand customers' preferences, budgets, styles, and requirements: to recommend suitable products. Welcome and professionally engage brides, bridal parties, and other customers. Keep customers updated on order status, fittings, alterations, and collection dates. Maintain strong relationships with existing and prospective customers. Follow up with prospective customers to close pending sales and appointments. Handle customer complaints and enquiries professionally and promptly. Provide detailed information about bridal gowns, accessories, fittings, alterations, and other available services. Attend to customers in-store, via phone, WhatsApp, social media, and other communication channels. Convert customer enquiries and leads into sales. Coordinate customer appointments, fittings, and follow-up sessions. Requirements: Ability to understand customer needs and recommend suitable products. Minimum of 2 years of experiencein customer service, sales, retail, fashion, hospitality, or a related role. Pleasant, confident, and professional personality. Ability to handle demanding customers and resolve complaints professionally. Must be customer-oriented, proactive, and detail-conscious. Ability to work with sales targets and performance expectations. Strong sales and customer relationship management skills. Comfortable usingWhatsApp, Instagram, and other digital communication platformsfor customer engagement. Must be resident in or aroundIkeja, Lagos, or be able to commute conveniently. Good organizational and follow-up skills. Experience: working in abridal shop, fashion house, boutique, luxury retail, or similar environmentis an added advantage. Excellent verbal and written communication skills. Strong persuasion, negotiation, and closing skills. Key Competencies: Professionalism Customer Service Excellence Product Knowledge Lead Conversion & Follow-up Relationship Management Attention to Detail. Negotiation & Persuasion Problem Solving Sales & Business Development Communication Skills Remuneration N120,000 – N150,000 Monthly, depending on experience: and competence. How to Apply Interested and qualified candidates should send their CV to: [email protected] using "Customer Service/Sales Representative – Bridal" as the subject of the mail. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikeja Customer Service / Sales Officer job vacancies in Nigeria