Key Account Manager
AI summary
Jumia Nigeria is hiring a Key Account Manager to own end-to-end customer experience and growth of assigned key vendors. The role involves driving assortment strategy, managing promotions, and collaborating with commercial operations and marketing teams to optimize performance across the marketplace.
- End-to-end responsibility for key vendor growth and customer experience
- Drive pricing, promotions, and assortment strategy across product lines
- Analyze performance metrics and present strategic business recommendations
- Requires experience in key account management, category management, or e-commerce
- Strong analytical skills and P&L management understanding needed
- Opportunity to join a leading African e-commerce company
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, retail, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Key Account Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jumia Nigeria and the role in Not specified.
- Add concrete examples related to sales, retail, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Key Account Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jumia Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Key Account Manager at Jumia Nigeria ⏲ Aug 13, 2026, 7:10 AM ⋕ View all E-Commerce jobs Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. We are recruiting to fill the position below: Job Title: Key Account Manager Location : Nigeria Job Type: Full Time Job Objective As Key Account Manager, you will have end-to-end responsibility for the customer experience: and growth of assigned key vendors. Your role is to drive assortment strategy, design targeted promotions, and manage key vendors in our marketplace through constant collaboration with Commercial Operations, Vendor Experience, and Marketing teams. What You Will Be Doing Drive continuous business growth by owning pricing and promotions strategy, collaborating with marketing teams to enhance product content and visibility, and ensuring stock availability through cross-functional coordination Plan and maintain optimal stock availability across all product lines Analyze and present post-promotion performance reports for retail and marketplace, quantifying impact on brand and category performance Build and execute weekly marketing plans, determining product and subcategory promotions across website and all marketing channels (newsletters, social media, etc.) Create and present strategic insights and business recommendations to gain alignment on major initiatives across multiple organizational levels Develop robust analytics to evaluate daily, weekly, and monthly performance metrics and optimize marketing, pricing, and product selection strategies Support product and content creation processes to expand live assortment Identify market trends and consumer insights to fill category gaps and capitalize on emerging opportunities Drive customer acquisition through value offerings, sales campaign management, and strategic promotional initiatives Manage complete sales performance of assigned categories and vendors, monitoring and implementing sales strategies to increase Net Margin Position (NMP) and Gross Merchandise Volume (GMV) Define and optimize curation and assortment selection strategy for your portfolio, ensuring relevance to maximize revenues and sales velocity What We Are Looking For Strategic thinker with the ability to develop and execute ideas independently in a fast-paced environment Strong analytical and problem-solving capabilities Solid understanding of P&L management and cash-flow dynamics Strong ability to prioritize and manage key accounts strategically Experience: in key account management, category management, or e-commerce/retail operations Deep understanding of e-commerce dynamics and customer behavior Entrepreneurial mindset with strong ownership mentality Proven experience: in process improvement and operational excellence Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools Proven ability to manage multiple priorities simultaneously and meet deadlines under pressure Demonstrated experience: negotiating bulk discounts, MOQs, and credit terms with vendors Excellent verbal and written communication skills with strong presentation abilities Skilled in negotiation, value-based selling, and vendor relationship management Track record of building strategic partnerships with OEMs and key suppliers We Offer The opportunity to become part of a highly professional and dynamic team A unique opportunity of having strong impact in building the African e-commerce sector An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders. A unique experience: in an entrepreneurial, yet structured environment How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Key Account Manager job vacancies in Nigeria