Business Operations Lead
AI summary
Boubid Africa is hiring a Business Operations Lead in Lagos to drive sales growth across physical and digital channels, lead store teams, manage inventory and online operations, and deliver strong customer experience. The role offers a full-time package of NGN 250,000–400,000 plus commission, targeting candidates with a degree and at least 3 years of retail or business operations experience.
- Full-time role based in Lagos with salary of NGN 250,000–400,000 plus commission
- Requires a Bachelor’s degree and minimum 3 years’ relevant experience
- Fashion, textile, or luxury retail experience is highly preferred
- Covers store operations, online sales, inventory, and team leadership
- Applicants must be located in Nigeria
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000 Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business Operations Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Boubid Africa and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Business Operations Lead role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Boubid Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Business Operations Lead Boubid Africa Sales Today Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 250,000 - 400,000 Plus Commission Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Our client is a leading destination for premium-quality fabrics, offering an extensive collection of haute couture textiles that inspire creativity, elegance, and exceptional craftsmanship. We serve fashion designers, retailers, and fabric enthusiasts through our physical store and digital sales channels, delivering an outstanding customer experien Min Qualification: Degree Experience: Level: Mid level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements: Responsibilities: Business Growth & Sales Management: Drive revenue growth across physical and online sales channels. Develop and execute strategies to increase customer acquisition and retention. Identify new market opportunities and strategic partnerships. Monitor sales performance against targets and implement improvement initiatives. Lead promotional campaigns and seasonal sales strategies. Team Leadership & Performance Management: Lead, supervise, and mentor sales attendants, shop assistants, inventory personnel, and business development staff. Conduct daily team briefings and performance reviews. Set clear KPIs and monitor employee productivity. Foster a culture of accountability, teamwork, and excellent customer service. Store Operations: Oversee the daily operations of the physical store. Ensure operational efficiency and adherence to company standards. Optimize staff schedules to meet business demands. Identify opportunities for process improvement and cost reduction. Digital Sales & Online Operations: Coordinate online operations across the company website, Instagram, and WhatsApp Business. Ensure product listings remain accurate and inventory is updated promptly. Monitor online order fulfillment and customer communication. Collaborate with the digital and marketing teams to increase online conversions. Inventory & Supply Chain Management: Work closely with the Inventory Manager to maintain optimal stock levels. Monitor inventory movement and minimize stock losses. Forecast demand based on sales trends and seasonal patterns. Coordinate timely procurement and replenishment activities. Financial Management: Track daily, weekly, and monthly sales performance. Prepare operational and profitability reports for management. Monitor operational expenses and manage departmental budgets. Recommend initiatives to improve profit margins. Customer Experience: Ensure exceptional customer service across all sales channels. Resolve escalated customer complaints promptly and professionally. Improve customer satisfaction through continuous service enhancements. Ensure a seamless omnichannel shopping experience. Requirements: Bachelor’s Degree in Business Administration, Retail Management, Marketing, or a related discipline. Minimum of 3 years’ experience: in retail operations, business operations, or store management. Experience: within the fashion, textile, luxury retail, or lifestyle industry is highly preferred. Proven track record of driving sales growth and managing business operations. Skills & Competencies: Strong business acumen Leadership and people management Sales and revenue generation Business development Retail operations management Inventory management Financial reporting and budgeting Excellent communication and interpersonal skills Customer relationship management, problem-solving, and decision-making Data analysis and reporting Proficiency with inventory management software and e-commerce platforms Working knowledge of social media marketing. Key Performance Indicators (KPIs): The successful candidate will be evaluated based on: Achievement of monthly sales targets Revenue growth Store profitability Online sales performance Inventory accuracy and stock management Customer satisfaction ratings Team productivity and performance Operational efficiency Cost optimization Business expansion initiatives Remuneration: NGN 400,000 Gross Monthly Commission: 0.5% – 1% of sales (based on agreed performance targets and commission structure) Location: Victoria Island, Lagos Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job