Customer Service Representative
AI summary
GUO Logistics Limited is hiring 3 Customer Service Representatives for locations in Gwarinpa and Wuse 2 (Abuja) and Port Harcourt (Rivers). The role involves managing customer interactions, coordinating parcel movement, handling complaints, and maintaining shipment documentation. Contract position with morning and afternoon shifts, Monday to Sunday with one day off weekly. Salary is N160,000–N170,000 per month. Application deadline is 20th September 2026.
- 3 openings across Abuja and Port Harcourt locations
- Contract role with rotating morning and afternoon shifts
- Salary of N160,000–N170,000 per month
- Requires 1–3 years experience in logistics or courier services
- HND or Bachelor's degree in Logistics, Business Administration, or related field
- Application deadline: 20th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N160,000 - N170,000 / month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, part_time, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to GUO Logistics Limited and the role in Not specified.
- Add concrete examples related to call_center, part_time, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-20.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-20
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, part_time?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research GUO Logistics Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Customer Service Representative at GUO Logistics Limited (3 Openings) ⏲ Sep 7, 2026, 8:00 AM ⋕ View all Transportation & Logistics jobs Formally known as Guber Express Courier Services, Now GUO Logistics (GUOL)—a subsidiary of our parent company, GUO Transport Co.—is a logistics company with a strong heritage. With over ten years’ experience: in the industry, we have transformed the way logistics is accessed by our clients across Nigeria and beyond. Seamlessly adapting technology into our operations, we pride ourselves in being at the forefront delivering innovative value to customers. We operate a large fleet of trucks and maintain a network of strategically located offices across the country, helping you get your goods at the right destination in record time. We are recruiting to fill the position below: Job Title: Customer Service Representative Locations: Gwarinpa, Wuse 2 - Abuja and Port Harcourt - Rivers Employment Type: Contract Job Summary The Logistics Customer Service Representative at GUO Logistics will play a key role in ensuring smooth and efficient handling of parcels and courier services across multiple locations. The role involves managing customer interactions, coordinating parcel movement, routing and tripping, and ensuring proper packaging, registration, and inspection of all items, while maintaining high service standards that reflect the GUO brand’s commitment to reliability and customer satisfaction. Key Responsibilities: Coordinate the routing and tripping of parcelsto ensure prompt dispatch and timely delivery across all GUO Logistics locations. Support revenue collection and ensure all transactions are properly recorded and accounted for. Handle customer complaints, claims, and inquiries effectively, ensuring timely resolution and customer satisfaction. Record and maintain customer data and transaction history accurately in the CRM system. Maintain accurate shipment documentation, including waybills, manifests, receipts, and proof of delivery. Promote GUO Logistics services by maintaining a positive and professional image in all customer interactions. Work closely with the operations and dispatch teams to facilitate smooth coordination between terminals and delivery points. Supervise and verify proper packaging, registration, and inspection of parcels before dispatch to ensure compliance with company policies and safety standards. Serve as the first point of contact for customers, providing professional assistance on parcel booking, rates, delivery timelines, and other logistics inquiries. Track and monitor parcels in transit and proactively update customers on delivery status or any service delays. Requirements: Experience: At least 1–3 years of proven experience: in logistics, courier services, or transport operations, preferably within a structured logistics company. Education: Minimum of HND / Bachelor’s Degree in Logistics, Business Administration, Supply Chain Management, or any related field. Skills: Keen attention to detail and accuracy in documentation. Strong problem-solving and customer service orientation. Professionalism and accountability. Time management and organization. Ability to multitask and perform effectively under pressure. Strong understanding of parcel handling and logistics operations. Problem-solving and adaptability. Teamwork and collaboration. Customer-focused mindset. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office and logistics tracking tools. Work schedule for this job role is as stated below: 7:30am-1:30pm morning shift. 1:00pm - 8:00pm Afternoon Shift. Mondays to Sundays (with one day off every week). Salary N160,000 - N170,000 / month. How to Apply Interested and qualifieed candidates should: Click here to apply online Note: Please read the entire information above carefully before applying. Application Deadline: 20th September, 2026. View all Jobs in Nigeria Port Harcourt and 4 other locations Port Harcourt , Rivers State , Abuja , Wuse , Gwarinpa Customer Service Representative job vacancies in Nigeria