Passenger Service Executive
AI summary
Enugu Air Limited is hiring customer-focused Passenger Service Executives to join its Passenger Services team across its stations. The role involves check-in, boarding, passenger assistance, handling enquiries, and ensuring compliance with aviation regulations. A Bachelor's Degree or HND and 1–2 years of relevant experience are required, with NYSC completion or exemption mandatory.
- Airline passenger services role covering check-in, boarding, and passenger assistance
- Requires 1–2 years of experience in customer service, airport operations, or hospitality
- Bachelor's Degree or HND in Aviation Management, Hospitality, Business Administration, or related field required
- NYSC completion or exemption is mandatory
- Competitive remuneration package and career growth opportunities
- Application deadline is 21st August, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Competitive remuneration package. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, restaurante, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Passenger Service Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Enugu Air Limited and the role in Not specified.
- Add concrete examples related to call_center, restaurante, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Passenger Service Executive role in call_center, restaurante?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Enugu Air Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Enugu Air Limited is seeking customer-focused and professional Passenger Service Executives to join our Passenger Services team across our stations. The successful candidates will be responsible for providing excellent passenger service throughout the airport journey, including check-in, boarding, passenger assistance, and handling of customer enquiries, while ensuring compliance with company policies, safety standards, and applicable aviation regulations. Key Responsibilities: Verify passenger travel documents and ensure compliance with applicable requirements. Perform other duties as assigned by the Passenger Service Supervisor or management. Monitor and maintain cleanliness, orderliness, and professional presentation of passenger service areas. Support the achievement of the airline's service quality and on-time performance objectives. Support efficient boarding and disembarkation processes. Assist passengers with enquiries, flight information, seating, baggage, and other travel-related matters. Process passenger check-in and boarding in accordance with established procedures. Handle passenger complaints and service issues professionally and escalate complex matters to the Passenger Service Supervisor. Assist passengers requiring special assistance, including elderly passengers and persons with reduced mobility. Assist in managing passenger disruptions, delays, cancellations, and other operational situations. Qualifications & Experience: Knowledge of airline passenger handling procedures is desirable. Familiarity with reservation, check-in, or departure control systems is an added advantage. Must have 1–2 years' experience: in passenger services, customer service, airport operations, hospitality, or a related field. Previous experience: with an airline, airport, or ground handling company is an advantage. NYSC: Evidence of completion or exemption from the National Youth Service Corps (NYSC) scheme Bachelor's Degree or HND in Aviation Management, Hospitality Management, Business Administration, Social Sciences, or a related field. What We Offer Opportunity to work in a dynamic and growing airline. Professional development and career growth opportunities. A collaborative and safety focused work environment. Competitive remuneration package. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 21st August, 2026. View all Jobs in Nigeria Enugu State Passenger Service Executive job vacancies in Nigeria