Customer Experience Officer Job at TLC Bakery
AI summary
The TLC Bakery in Ibadan is hiring a Customer Experience Officer to manage customer inquiries, resolve complaints, and ensure satisfaction. Full-time role requiring a Bachelor's degree and 2-4 years experience. Salary N90,000-N100,000 monthly. Apply via email.
- Full-time customer experience role in Ibadan
- Salary: N90,000 - N100,000 monthly
- Requires Bachelor's degree and 2-4 years experience
- Applicants must live near Bodija, Ibadan
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N90,000 - N100,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IbadanThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Experience Officer Job at TLC Bakery evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobgurus Nigeria and the role in Ibadan.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Experience Officer Job at TLC Bakery role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ibadan under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobgurus Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Experience: Officer Job at TLC Bakery | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Customer Experience: Officer Job at TLC Bakery The TLC Bakery is a leading bakery in Ibadan famous for our exceptional delivery of exquisite confectionery, ranging from cakes to treats and everything in between. We set out to exceed the expectations of our diverse clientele by taking their needs and desires into consideration. We are here to make your memorable moments delicious, whether it’s a once-in-a-lifetime event or an everyday gathering with friends and family.Our cakes which come in both daring and simple designs, as well as our desserts have graced all manner of occasions. We are committed to upholding our core values of integrity, care and excellence with every order. We are recruiting to fill the position below: Job Position: Customer Experience: Officer Job Location: Bodija, Ibadan - Oyo Employment Type: Full-time Job description The customer experience: officer is the first point of contact. S/he is responsible for attending to customers’ enquiries and creating awareness of available products to customers through a variety of means, such as online chats, email, or phone calls. S/he is responsible for attending to feedback, complaints and redirects them to the appropriate team or department or may take other steps with the goal of achieving customer satisfaction. Responsibilties Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer enquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Managing calendars and organizing meetings and appointments. Daily time management. Draft correspondence such as emails and letters. Answer phone calls, emails and take messages. Take accurate and comprehensive notes at meetings. Processing orders, forms, applications, and requests. Responsible for logistics and ensuring that dispatched orders get delivered. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Developing feedback surveys Thinking of ways to show appreciation to loyal clients Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Run other errands as requested by the creative director. Qualifications Interested candidates should possess a Bachelor`s Degree with 2 - 4 years of experience. Salary N90,000 - N100,000 monthly. Method of Application Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email. Note : If you are not living close to Bodija, your application will not be considered. Click here to Apply Similar Jobs Team Lead, Customer Relationship Management Job at Access Bank Plc Customer Service Officer Job at Cobbler Care Limited Customer Sales Executive Vono Products Plc Customer Acquisition Agent Job at HRBP Limited Front Desk Officer Customer Service Supervisor Job at Prestigious Consulting Job Openings at Stee Cambridge College Customer Service Representative Job at Stee Cambridge College Squareme Recruitment for Customer Success Trainee Customer Service Representative Job at Paycita Hottest Jobs Job Openings at Abbey Mortgage Bank Plc Front Desk Officer Job at Deutsche Partners Holding Limited IT Support Officer Job at Agrinova Limited Job Openings at Filmhouse Cinemas Limited Customer Success Manager / Support Job at Starrik Front Desk Officer Job at Kojo Auto Service Centre Limited Front Desk Officer Job at Alphacell Group Limited Administrative Assistant Job at United Nations International Children's Emergency Fund (UNICEF) Front Desk Representative Job at Iraizickify Business Store Warehouse Manager Job at Agric & Culture Company Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.