Customs Clearance and Delivery Officer
AI summary
Management Sciences for Health (MSH) is hiring a Customs Clearance and Delivery Officer based in Abuja, Nigeria. The role oversees the full importation lifecycle from pre-arrival documentation to final delivery, ensuring compliance with customs laws, donor requirements, and Good Distribution Practices. Responsibilities include liaising with customs authorities, coordinating inland transportation, managing third-party logistics providers, and supervising a clearance and logistics team.
- Full-cycle customs clearance and delivery operations role in Abuja
- Requires coordination with customs authorities, ministries, and freight forwarders
- Involves cold chain management for temperature-sensitive commodities
- Includes team leadership, vendor management, and compliance oversight
- Reports to management with KPIs on clearance lead time and delivery performance
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customs Clearance and Delivery Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Management Sciences for Health (MSH) and the role in Abuja.
- Add concrete examples related to factory, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from My NGO Jobs Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- My NGO Jobs Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customs Clearance and Delivery Officer role in factory, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Management Sciences for Health (MSH) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Customs Clearance and Delivery Officer Job Requisition ID: R5127 Location : Abuja Responsibitlies Customs Clearance, Compliance, and Delivery Operations: Oversee and coordinate the full lifecycle of importation, from pre-arrival documentation to final delivery of goods. Ensure accurate preparation, verification, and submission of all import documentation, including Bills of Lading, Air Waybills, invoices, packing lists, certificates of origin, import permits, tax exemption certificates, and regulatory approvals. Ensure early and prompt processing of IDEC with the Federal Ministry of Finance, liaising with Federal Ministry of Health Liaise with customs authorities, port health services, and other regulatory bodies to facilitate timely cargo clearance and release. Coordinate inland transportation and distribution of cleared goods to central medical stores, regional warehouses, laboratories, and health facilities. Develop and manage end-to-end shipment tracking, delivery schedules, and distribution plans to ensure timely and safe delivery. Ensure compliance with customs laws, import regulations, donor requirements, and Good Distribution Practices (GDP) across all clearance and transport activities. Ensure cold chain integrity for temperature-sensitive commodities throughout storage and transportation. Monitor shipment progress from arrival to final delivery, proactively resolving delays, clearance bottlenecks, and delivery disruptions. Minimize demurrage, detention, storage charges, and other avoidable logistics costs through proactive planning and coordination. Track proof of delivery and ensure confirmation of receipts from all destination points. Stakeholder and Vendor Coordination: Serve as the primary coordination point for suppliers, freight forwarders, customs brokers, transporters, regulatory agencies, warehouse teams, and implementing partners. Coordinate with procurement teams to ensure all documentation and shipment requirements: are complete prior to cargo arrival. Supervise and evaluate third-party logistics providers, customs agents, and transport contractors against agreed service levels and KPIs. Maintain effective working relationships with customs authorities and relevant regulatory agencies to support efficient clearance processes. Engage with stakeholders involved in pharmaceutical, medical device, and laboratory commodity regulation and distribution. Risk, Compliance, and Financial Oversight: Ensure all import and distribution activities comply with national regulations, donor requirements, and organizational policies. Monitor changes in customs and import regulations and advise management on operational and compliance implications. Identify logistics, customs, and distribution risks and implement mitigation strategies to prevent delays or losses. Review, validate, and approve invoices from customs agents, freight forwarders, clearing agents, and transport providers. Monitor logistics expenditures against approved budgets and identify cost optimization opportunities without compromising service quality or compliance. Performance Monitoring and Reporting: Track and analyze key performance indicators, including customs clearance lead time, delivery turnaround time, on-time delivery rate, demurrage and detention costs, shipment integrity, and compliance rates. Prepare regular performance reports, dashboards, and operational updates for management and stakeholders. Conduct root-cause analysis of delays, clearance failures, or delivery inefficiencies and implement corrective and preventive actions. Team Leadership and Process Improvement: Supervise customs clearance officers, logistics coordinators, and transport personnel. Provide coaching, mentoring, and performance management to strengthen team capacity and accountability. Develop, implement, and continuously improve standard operating procedures for customs clearance, transportation, and delivery operations. Promote a culture of compliance, efficiency, safety, accountability, and continuous improvement. Qualifications Bachelor’s Degree/HND and 6+ years’ experience, Master’s and 4+ years’ experience, or Doctorate and 2+ years’ experience. Professional certifications (CILT, CIPS, CSCMP, PMP, or customs/logistics certifications) are desirable 7–10 years of progressive experience: in customs clearance, logistics, freight forwarding, or health commodity supply chain management. At least 3 years in a supervisory or managerial role. Experience: managing pharmaceutical, laboratory, vaccine, or medical commodity imports. Experience: in donor-funded programs (e.g., Global Fund, USAID, PEPFAR, UNICEF, WHO, World Bank) is an advantage Customs and import/export regulations IDEC processing procedures Pharmaceutical and medical logistics Cold chain management International freight and transport operations Warehouse and distribution systems Incoterms Good Distribution Practices (GDP) Health commodity supply chain systems Pharmaceutical import regulatory requirements: Strong stakeholder engagement and negotiation skills Excellent planning, coordination, and organizational ability Analytical thinking and problem-solving skills Vendor, contract, and performance management Risk identification and mitigation Budget monitoring and cost control Data analysis and reporting Strong communication and interpersonal skills Ability to manage multiple priorities under pressure High integrity and ethical standards Proficiency in Microsoft Office and ERP systems (SAP, Oracle, Microsoft Dynamics). Application Closing Date 17th August, 2026. How to Apply Interested and qualified candidates should apply below USING APPLY ONLINE NOW BUTTON Premium NGO Service Increase your chances of getting this job! Let our experts professionally update your CV and Cover Letter to meet international NGO standards. Get Started Now From ₦700 only