Collection Specialist
AI summary
Seedstars is hiring a Collection Specialist based in Calabar, Cross River, Nigeria to support loan repayment and portfolio quality for entrepreneurs financed under the P2S program. The role combines phone-based follow-up with targeted field verification, working with Loan Officers, coaches, and Entrepreneur Support Organizations. This is a central collection position focused on respectful, compliant collections across sub-Saharan Africa.
- Based in Calabar, Cross River with field travel within the assigned region
- Phone-based collections combined with targeted field verification and spot checks
- Work with major aggregators and verify off-taker payments to designated FCMB accounts
- Contract aligned with the P2S program duration
- Gain certification in the SMART methodology and professional development opportunities
- Requires fluency in English and relevant local language(s)
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in restaurante, finance, CollectionsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in CalabarThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Collection Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Seedstars and the role in Calabar.
- Add concrete examples related to restaurante, finance, Collections, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Collection Specialist role in restaurante, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Calabar under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Seedstars before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Collection Specialist (Cross Rriiver) at Seedstars ⏲ Sep 3, 2026, 5:05 AM ⋕ View all Banking & Financial Services jobs Seedstars is a global organization with headquarter in Switzerland and a presence in 70+ emerging markets. We are on a mission to impact people’s lives in emerging markets through technology and entrepreneurship. Our initiatives are focused on connecting stakeholders within these ecosystems, building tech companies from scratch and investing in the top entrepreneurs. We are recruiting to fill the position below: Job Title: Collection Specialist Location: Calabar, Cross River The Program This program equips young women in rural areas throughout sub-Saharan Africa with access to finance and entrepreneurial support, in collaboration with local Entrepreneurial Support Organizations (ESOs). The Role Contract duration aligned with the P2S program. Seedstars is hiring Collection Specialists to support loan repayment and portfolio quality for entrepreneurs financed under the P2S program. This is a central collection role — not door-to-door recovery. Loan Collectors combine phone-based follow-up with targeted field verification, working closely with Loan Officers, coaches, and Entrepreneur Support Organizations (ESOs) to keep repayments on track and validate the information that drives the loan collection process. Collection Specialists report to the country Loan and Portfolio Lead and work day-to-day with Loan Officers, Coaches, and ESOs. Key Responsibilities: Collections & Repayment Follow-up: Support repayment monitoring for direct borrowers (non-ESO entrepreneurs), including bank account linkage and direct debit mandate follow-up. Work with ESOs and coaches to drive timely repayments across their cohorts. Conduct high-volume phone call follow-ups with borrowers based on loan due dates, following digital messaging (SMS/WhatsApp) touchpoints. Field Verification & Spot Checks: Validate crop deliveries, yields, and repayment amounts using the Scribe application (dedicated loan collector role), enabling validated deliveries to automatically reduce outstanding loan balances. Conduct field visits to confirm entrepreneurs are present and operating at their registered locations; perform spot checks and support address verification. Aggregator & Off-taker Verification: Serve as the dedicated point of contact for assigned major aggregators (e.g., Trade Bazaar, Aluvial, Value Seeds), ensuring reliable information flow. Verify that off-taker payments are routed to the correct designated FCMB accounts as specified in off-take agreements, and confirm payment details have been communicated to off-takers. Underwriting & Program Support: Assist entrepreneurs with the loan application process and support Loan Officers as needed. Provide underwriting support for upcoming cohorts, including data collection on farmers and aggregators across the value chain via Scribe. Qualifications Required: Comfortable using mobile applications for field data collection and validation. Fluency in English and relevant local language(s) of the assigned location. Experience: in loan collection, credit recovery, microfinance, or agri-finance operations. Willingness to travel within the assigned region for field visits and spot checks (travel reimbursed as individual expenses). High integrity and professionalism; collections are conducted respectfully and in full compliance with local regulations. Strong phone-based communication and negotiation skills; comfortable with a high daily call volume. Why Join Us Join a global team shaping entrepreneurial ecosystems in emerging markets. Gain certification in the SMART methodology and access professional development opportunities. Enjoy autonomy, impact, and growth in a mission-driven environment. Work with cutting-edge AI tools and structured support frameworks. How to Apply Interested and qualified candidates should: Click here to apply online Note We are an equal opportunity employer with a diverse mix of nationalities and backgrounds represented in our company. We truly value diversity and believe that the cultural landscape of our organization should reflect the types of work that we engage in and the places where we do it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and strongly encourage women, people from emerging markets, and those from historically underrepresented groups to apply to all of our roles at Seedstars. Only shortlisted candidates will be contacted. View all Jobs in Nigeria Aba and 2 other locations Aba , Calabar , Cross River State Collection Specialist job vacancies in Nigeria