Customer Service Respresentative

AI summary

The job seeks an experienced female customer service officer to act as the first point of contact for customers, handling inquiries via phone, email, WhatsApp, and walk-ins. The role requires 2-3 years of experience, HND/Bachelor's degree, and residence in Ogba/Ikeja, Lagos. Full-time with salary of NGN 70,000 - 150,000.

• Female candidate aged between 30 and 35 years
• Must reside in Ogba and Ikeja environments
• Full-time with working hours 8 to 5
• Salary range NGN 70,000 - 150,000
• Easy apply via Jobberman

Description

Find a Job + + + + Search Customer Service Respresentative Vin Logistic Service Customer Service & Support 1 month ago Easy apply Lagos Full Time Hospitality & Hotel NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the same level of care, dedication, and commitment as if it were her own. The ideal candidate should be proactive, solution-driven, customer-focused, and capable of building long-term relationships with clients. Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Serve as the primary point of contact for customers, ensuring an exceptional customer experience at all times Respond promptly to customer inquiries through phone calls, emails, WhatsApp, social media platforms, and walk-in visits Provide accurate information regarding vehicle bidding processes, auto care services, pricing, and company offerings Build and maintain strong relationships with existing and prospective clients Follow up on customer inquiries, transactions, and service requests to ensure satisfaction Handle customer complaints professionally and ensure timely resolution Maintain accurate records of customer interactions, feedback, and service requests Coordinate effectively with internal teams to ensure smooth service delivery Identify opportunities to improve customer satisfaction and customer retention Support lead generation and business growth by converting inquiries into paying customers Monitor customer feedback and provide recommendations for service improvement Take initiative in identifying challenges and proposing practical solutions Assist management with administrative and operational tasks where necessary Represent the company's values, brand, and reputation professionally at all times Requirements: Minimum of 2–3 years' experience in customer service, client relationship management, front desk operations, sales support, or a related role Minimum of HND or Bachelor's Degree in Business Administration Excellent verbal and written communication skills Strong interpersonal and relationship-management abilities Ability to multitask and work efficiently in a fast-paced environment Strong problem-solving and conflict-resolution skills Good organizational and time-management skills Proficiency in Microsoft Office applications and digital communication tools Ability to work independently with minimal supervision Female candidate aged between 30 and 35 years High level of professionalism, integrity, and accountability Candidates must reside in Ogba and Ikeja environments Preferred Qualities Have an ownership mentality and take responsibility for outcomes Be proactive rather than reactive Treat customer concerns with urgency and professionalism Be committed to the growth and success of the company Demonstrate strong business awareness and customer-centric thinking Be dependable, trustworthy, and highly organized Possess a positive attitude and a willingness to go the extra mile for customers Remuneration: NGN 150,000naira Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .