Manager, Core Network Operations
AI summary
Inq Nigeria is hiring a Manager, Core Network Operations in Lagos to lead Network Support, IP Design & Installation, and Quality Assurance teams. The role focuses on ensuring reliable, high-performing network services, driving continuous improvement, and managing IP, MPLS, VSAT, fibre, and wireless infrastructure. Candidates need a Bachelor's or HND in Engineering/Computer Science, 10–14 years of experience, and preferably CCNP, CCIE, ITIL, or Lean Six Sigma certifications.
- Senior network operations leadership role in Lagos
- Leads Network Support, IP Design & QA teams
- Requires 10–14 years of network operations experience
- CCNP, CCIE, ITIL, or Lean Six Sigma preferred
- Manages IP, MPLS, VSAT, fibre, and wireless infrastructure
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Manager, Core Network Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Inq Nigeria and the role in Not specified.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Manager, Core Network Operations role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Inq Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
As a global leading-edge solutions provider, inq. prides itself in providing innovative, business-relevant services in Edge AI and IoT, Fabric, SDN/NFV for Edge Cloud, Secure Access Services Edge and Elastic Edge. Read more about this company Manger, Core Network Operations Job Type Full Time Qualification BA/BSc/HND Experience: 10 - 14 years Location Lagos Job Field Engineering / Technical The Manager, Core Network Operations is responsible for the strategic leadership and operational management of the Network Support, Network IP Design & Installation, and Network Quality Assurance & Reporting teams. The role ensures the delivery of secure, reliable, and high-performing network services that meet SLA, OLA, QoS, and Quality of Experience: (QoE) standards while driving continuous improvement, operational excellence, and supporting business growth through innovative network solutions. Principal Accountabilities/Objectives Lead, mentor, and develop the Core Network Operations teams to build a high-performing, customer-focused network needs within the organization. Oversee the day-to-day operation of the core network, ensuring maximum availability, performance, and service reliability. Ensure incidents, service requests, and changes are resolved within agreed SLAs and OLAs, while improving MTTR and service quality. Serve as the final technical escalation point (Level 3) for major incidents and complex network issues. Oversee the design, implementation, and support of network solutions, ensuring resilience, security, scalability, and operational supportability. Participate in solution design, project scoping, and customer engagements for new products and bespoke network solutions. Ensure compliance with organizational policies, security standards, and regulatory requirements: while supporting business continuity and operational excellence. Ensure accurate change management, network documentation, IP address management, and asset records. Drive proactive network monitoring, performance optimization, capacity planning, and continuous service improvement initiatives. Manage operational support for IP, MPLS, VSAT, fibre, wireless, transmission, and access network infrastructure. Collaborate with vendors and internal stakeholders to resolve complex technical issues and improve service delivery. Monitor and report key operational KPIs, including network availability, SLA/OLA compliance, MTTR, change success rate, and customer satisfaction Communications and Work Relationships Excellent Communication Skills (Verbal and written) Strong facilitation, conflict resolution and investigative skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to write reports and procedure manuals. Self-disciplined, self-motivated and the ability to organize and prioritize time effectively. Internal : Collaborate closely with Technology and Operations colleagues, Customer Service Operation Centre, Network Proactive team and other cross-functional teams to align operational objectives with organizational goals. External: Maintain productive relationships with third-party vendors and clients to coordinate network support and service delivery. Other Business Units : All Departments .: Liaise with other departments and stakeholders in achieving quality, simplicity and trust in meeting organizational goals and customer expectations on the delivered products and services. Knowledge, Skills, Experience: and Competency requirements: Education: & Certification: Master’s Degree, bachelor’s degree or HND in Electrical/Electronic Engineering, Computer Science, or related field. Advanced certifications such as Lean Six Sigma, ITIL, SCRUM, CCNP or CCIE are strongly preferred. Experience: Minimum of 10+ years of experience: in Network Operations, with at least 5 years in a managerial or supervisory role, ideally in an ISP or similar environment. Demonstrated experience: in overseeing network support for VSAT, MPLS, IP routing, and network infrastructure. Demonstrated experience: in network reporting and adherence to NCC regulations and governance. Technical Skills: Proficiency in network monitoring and ticketing tools such as Nagios, Azotel, Cacti, Entuity, and various NMS platforms (e.g., SAF, NEC, Ceragon). Strong background in IP networking, switching, routing (QoS, MPLS), and transmission technologies. Competencies: Strong analytical skills and a proactive approach to problem-solving. Excellent leadership, team-building, and interpersonal skills. Ability to manage multiple projects and prioritize tasks effectively. Superior communication skills with the ability to convey technical information to both technical and non-technical audiences. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: inqngcareers@inq.inc using the position as subject of email. Build your CV for free. Download in different templates.