Customer Care Representative
AI summary
Synergy Aesthetic Ltd is hiring a Customer Care Representative in Lagos, Nigeria. The role involves handling customer inquiries, solving problems, processing requests, and documenting interactions in a CRM. This is a full-time position requiring a Diploma and at least one year of experience in a similar role.
- Full-time role based in Lagos, Nigeria
- Salary range of NGN 150,000 to 250,000
- Requires a Diploma and 1 year of experience
- Easy apply option available on Jobberman
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, Customer Service & SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Care Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Synergy Aesthetic Ltd and the role in Lagos.
- Add concrete examples related to call_center, no_experience, Customer Service & Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Care Representative role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Synergy Aesthetic Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Care Representative Synergy Aesthetic Ltd Customer Service & Support 1 week ago Easy apply New Lagos Full Time Healthcare NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary A Customer Service Representative (CSR) is basically the bridge between a company and its customers. They're the person you talk to when you need help, have a question, or something went wrong. Min Qualification: Diploma Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Answer questions : Explain products, services, pricing, policies, shipping, returns, etc. in a clear, friendly way Solve problems : Troubleshoot issues, handle complaints, fix billing errors, or escalate tricky cases to a manager/specialist Process requests : Take orders, schedule appointments, process refunds, update account info, track deliveries Listen + empathize : Understand what the customer is actually frustrated about and make them feel heard Document everything : Log conversations, issues, and solutions in the CRM so the next rep has context Follow up : Check that issues got resolved and customers are satisfied Promote products : Suggest relevant products/services that actually help the customer, not just upsell In short: their job is to make sure the customer feels supported, informed, and valued from first contact to resolution. Requirements: Minimum qualification of a Diploma 1 year of previous experience: in a similar role Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job