IDP Education Limited Current Job Opportunity
AI summary
IDP Education Limited is hiring an IELTS Administration Assistant to support the Nigeria IELTS Test Centre Administrator in Ikeja, Lagos. The role involves customer service, test centre operations, audits, financial reporting, and test day management in line with IELTS regulations and IDP policies.
- Full-time role based in Ikeja, Lagos
- Supports IELTS test centre administration and operations
- Involves customer service, audits, and financial reporting
- Requires strict adherence to test security and IDP policies
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IDP Education Limited Current Job Opportunity evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to IDP Education Limited and the role in Not specified.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobListNigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobListNigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IDP Education Limited Current Job Opportunity role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research IDP Education Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
IDP Education: Limited is the world’s largest international student placement provider. We help international students study in Canada, Australia, New Zealand, Ireland, UK, and USA. Our success comes from connecting students with the right course in the right university or institution and in the right country. We are recruiting to fill the position below: Job Title: IELTS Admin Assistant Requisition ID: 3045 Location: Ikeja, Lagos Job Type: Full-time Role Purpose The IELTS Administration Assistant is responsible for providing administrative support to the Nigeria IELTS Test Centre Administrator in accordance with IELTS regulations and IDP policies. Strict adherence to test security and administration requirements: is an essential part of the job. Key Accountabilities Customer Service: Ensure all test candidates receive exemplary customer experience: at every contact point before, during, and after sitting the IELTS test. Ensure all staff involved in testing are culturally sensitive. Provide clear, comprehensive advice to general enquirers and ensure that more complex enquiries are forwarded to the correct person for a response. Business Acumen: Assist in the management of the budget for IELTS testing in the designated region, including test revenue and all associated costs (staff, venue, storage, premises, etc. Provide regular management and financial reports on testing as required. Assist the Test Centre Administrator as required to ensure all business operations provide annual business plans that are aligned with IELTS Business objectives. Continually monitor test day availability and capacity to ensure centers meet current demand. Quality: Assist the Test Centre Administrator in the conduct of audits on IELTS test centers as scheduled and provide documented feedback and reports. Ensure both test centers and off-site testing operations are managed within the IELTS operating procedures. Assist the Test Centre Administrator in adhering to PSN policy and procedure of all Examiner Trainers and Examiners. Work in a professional manner with stakeholders and in accordance with organizational values. Monitor all current contracts to ensure terms are adhered to. Inform the Test Centre Administrator of issues regarding risk management / security to ensure center compliance with security policy and procedures. Process all invoices in a timely manner. Operations Management: Support the Test Centre Administrator with the following activities: Supervision of IELTS testing conducted in designated test centers/locations. Financial and statistical reporting and invoicing conducted accurately and on time. Manage the delivery of projects on time, within budget, and in accordance with annual plans and targets. Supervise Administrative Assistants on tasks/projects as required. Identify and leverage opportunities to increase cooperation, efficiency, and operational effectiveness between IDP’s student placement and IELTS operations. Independently perform self-audits on the relevant IELTS test center as required and provide documented feedback and reports. Manage the regular Clerical Marker monitoring program and the production of reports as required. Client Management: Assist in stakeholder management activities to maintain stakeholder satisfaction and integrity of the test. Assist Test Centre Administrator to build and maintain a good working relationship with stakeholders both internal and external ensuring that all business outcomes are satisfactorily met. Project Service Enhancement: Work with the Test Centre Administrator on projects identified because of IELTS Partner Working Groups. Assist the Test Centre Administrator with preparation of management reports. Participate in reviews of IELTS manuals and procedures for test enhancement. Test Day Tasks Exam Venue Preparation: Prepare test materials, venue, and invigilators (including training and documentation). Exam Start: Brief invigilators, manage candidate flow, and ensure secure material handling and registration. During Exam: Oversee test administration, manage incidents, and record attendance. Exam Finish: Supervise material collection, inventory, candidate exit, and staff timesheets. Post-Exam: Organize material handling, destruction, and marking. Required Experience: Educated to bachelor’s degree level or equivalent. Relevant work experience: relating to administration and business support activities. Fluent in English. Strong administrative skills. Ability to proactively identify, analyze and solve problems effectively. Sound judgment and the ability to make decisions and act with integrity, in the best interests of IDP. Excellent planning and organizing skills with the ability to manage multiple competing priorities. Sound IT skills – Microsoft Office suite, CRM system. Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.). Customer focused, with a passion for providing outstanding service. To Apply Interested and qualified candidates should: Click here!