General Manager

AI summary

The general manager is responsible for the overall strategic, operational, and financial management of a hospitality establishment in Yenagoa, Bayelsa. The role requires a degree and 5 years of experience, offering a salary of NGN 400,000-600,000 monthly.

• Senior level position with 5 years experience required
• Full-time role with salary range NGN 400,000 - 600,000 monthly
• Located in Yenagoa, Bayelsa, Nigeria

Description

Find a Job + + + + Search General Manager Anonymous Employer Management & Business Development 1 month ago Easy apply Rest of Nigeria (Bayelsa) Full Time Hospitality & Hotel NGN 400,000 - 600,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The general manager is responsible for the overall strategic, operational, and financial management of the establishment. The role ensures exceptional guest experiences, profitability, regulatory compliance, operational efficiency, and effective leadership of all departments. The general manager will drive business growth, maintain service excellence, and ensure the achievement of organisational goals and objectives. Min Qualification: Degree Experience Level: Senior level Experience Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Bayelsa, Nigeria Job descriptions & requirements Responsibilities: Strategic Leadership: Develop and implement business strategies to achieve revenue growth and profitability. Establish operational goals, budgets, and performance targets. Identify opportunities for business expansion and service enhancement. Provide leadership and direction to departmental managers. Operations Management: Oversee the day-to-day operations of the hotel. Ensure exceptional customer service standards are maintained. Monitor service quality across all departments. Ensure facilities are maintained to the highest standards. Financial Management: Develop and manage annual budgets. Monitor revenue, expenses, and profitability. Review financial reports and implement corrective actions where necessary. Drive cost optimisation initiatives without compromising service quality. Human Resource Management: Lead recruitment, training, and performance management activities. Foster a positive work culture and employee engagement. Ensure compliance with labour laws and company policies. Support succession planning and talent development. Guest Relations: Ensure prompt resolution of guest complaints and concerns. Enhance guest satisfaction and loyalty. Monitor customer feedback and implement service improvements. Compliance and Risk Management: Ensure compliance with health, safety, and hospitality regulations. Maintain operational licenses and certifications. Implement risk management and business continuity plans. Business Development: Build relationships with corporate clients and key stakeholders. Promote the organisation's brand and reputation. Support marketing and promotional initiatives. Key Performance Indicators (KPIs): Occupancy Rate Revenue Growth Guest Satisfaction Index Employee Retention Rate Operating Profit Margin Customer Complaint Resolution Rate Budget Compliance Requirements: Bachelor's Degree in hospitality management, business administration, Hotel Management, or a related discipline. MBA or a relevant postgraduate qualification is an added advantage. Minimum of 5 years of proven experience and leadership within the hospitality industry. Technical Competencies: Hospitality Operations Management Budgeting and Financial Management Strategic Planning Business Development Customer Experience Management Behavioral Competencies: Leadership and People Management Decision-Making Communication and Interpersonal Skills Problem Solving Negotiation and Influencing Skills Customer Focus Integrity and Professionalism Location: Yenagoa Remuneration: NGN 400,000- 450,000 Monthly Net About Jobberman (Third Party Recruitment) Jobberman (Third Party Recruitment) is currently hiring across Management & Business Development, Marketing & Communications, and Accounting, Auditing & Finance roles. Of the 59 open positions, 37 are based in Lagos, 8 are based in Abuja, 2 each are based in Port Harcourt & Rivers State, Bayelsa, and Delta, while 1 role each is based in Kwara, Ondo, Kebbi, Enugu, Ebonyi, Nassarawa, and Edo, with 1 remote opportunity available. The openings span from entry-level and mid-level positions through to senior roles, with most suited to candidates with 0-5 years of experience and some requiring 5-10 years. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? 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