Hotel Manager

AI summary

Residency Hotel Limited is hiring a full-time Hotel Manager to lead overall hotel operations in Ogidi, Anambra. The role focuses on driving revenue growth, improving guest experience, managing departmental performance, and ensuring operational excellence across rooms, food and beverage, and events. The ideal candidate should be commercially driven, results-oriented, and experienced in hotel management.

• Full-time Hotel Manager role in Ogidi, Anambra
• Lead overall hotel operations and business performance
• Drive revenue growth across rooms, F&B, and events
• Strong leadership and commercial management required
• Oversee sales, marketing, and guest experience standards

Original source description

Hotel Manager at Residency Hotel Limited ⏲ Sep 7, 2026, 7:03 AM ⋕ View all Food Services & Catering jobs Residency Hotel Limited is one of the leading hospitality industries in Nigeria with over 10 branches across the nation and more than 30 years in the industry. We are recruiting to fill the position below: Job Title: Hotel Manager Location: Ogidi, Anambra Employment Type: Full-time Job Summary The General Manager will be responsible for ensuring operational excellence, revenue growth, cost efficiency, exceptional guest experience, employee performance, and compliance with established hotel standards. The ideal candidate must possess strong leadership abilities, sound commercial judgment, excellent communication skills, and a proven understanding of hotel operations. We are seeking a dynamic, commercially driven, and results-oriented Hotel Manager to lead the overall operations of the hotel and drive sustainable business growth. He/She must be capable of leading teams, increasing occupancy and revenue, maintaining service standards, and building strong relationships with guests, corporate clients, vendors, and other key stakeholders. Key Responsibilities: Hotel operations & business performance: Review operational reports and take timely corrective actions where performance falls below expectations. Ensure proper coordination between all departments to achieve overall business objectives. Monitor key hotel performance indicators including occupancy, Average Daily Rate (ADR), RevPAR, revenue, departmental performance, and operating costs. Drive revenue generation through effective sales, marketing, corporate partnerships, repeat business, and local market opportunities. Develop and implement operational strategies that improve productivity, service quality, guest satisfaction, and profitability. Oversee the day-to-day operations of the hotel, ensuring smooth, efficient, and profitable business activities. Identify and develop new revenue streams across Rooms, Food & Beverage, Events, and other hotel services. Revenue & financial management: Develop and execute strategies to increase hotel revenue, occupancy, and profitability. Ensure effective cash-handling, purchasing, inventory, and cost-control procedures. Minimize operational wastage, unnecessary expenses, stock losses, and revenue leakages. Analyze financial and operational reports and provide management with actionable recommendations. Work closely with the Finance / Accounts team to ensure effective financial controls and accountability. Monitor departmental budgets, expenses, purchasing, and resource utilization. Sales, marketing & business development: Monitor competitor activities, market trends, pricing, and customer preferences. Collaborate with the Sales and Marketing team to develop campaigns that improve brand visibility and revenue performance. Lead aggressive and strategic marketing initiatives to attract individual, corporate, government, group, and event clients. Identify market opportunities and develop initiatives to increase room bookings, restaurant sales, events, and other hotel revenue. Build and maintain strong relationships with key customers, corporate organizations, travel agencies, event planners, and other business partners. Leadership & people management: Provide strong leadership, direction, and motivation to all hotel employees. Conduct regular performance reviews and implement performance improvement measures where necessary. Identify training needs and ensure continuous employee development. Promote teamwork, accountability, professionalism, and a strong service culture across the hotel. Monitor staff productivity, attendance, discipline, grooming, and compliance with hotel policies. Set clear departmental objectives and ensure employees understand performance expectations. Work with HR to recruit, onboard, train, develop, and retain high-performing employees. Guest experience: & service quality: Review guest feedback, online reviews, and service reports to identify areas for improvement. Personally monitor guest satisfaction and ensure complaints are resolved promptly and professionally. Ensure consistently excellent guest experiences across all touchpoints of the hotel. Ensure all departments consistently comply with Residency Hotel's service standards. Maintain high standards of cleanliness, hospitality, food quality, service delivery, and staff professionalism. Develop initiatives that increase guest retention, repeat bookings, referrals, and positive reviews. Quality assurance & facility management: Maintain high standards of hygiene, housekeeping, safety, security, and presentation throughout the hotel. Ensure maintenance issues are identified and resolved promptly. Conduct regular inspections of guest rooms, public areas, restaurant, bar, kitchen, facilities, and other operational areas. Ensure proper preventive maintenance schedules are implemented. Work with the Maintenance team to minimize downtime and maintain hotel facilities in excellent condition. Compliance, risk & security management: Ensure compliance with applicable health, safety, environmental, hospitality, and regulatory requirements. Ensure proper emergency procedures and safety protocols are established and regularly communicated to staff. Work closely with the Security team to protect guests, employees, assets, and company property. Maintain accurate operational documentation and ensure adherence to company policies and procedures. Implement effective risk management and loss-prevention measures. Reporting & management accountability: Provide clear analysis of hotel performance, challenges, opportunities, and recommended solutions. Prepare and submit regular operational and performance reports to Management. Participate actively in management meetings and contribute to strategic decision-making. Ensure timely implementation of management directives and approved initiatives. Set departmental targets and monitor performance against agreed KPIs. Key performance expectations The successful candidate will be expected to demonstrate measurable improvement in: Cost control and reduction of operational leakages. Employee productivity and retention. Hotel occupancy and room revenue. Guest satisfaction and online reviews. Service quality and operational efficiency. Food & Beverage and other departmental revenue. Compliance with hotel standards and operating procedures. Corporate / client acquisition and repeat business. Overall profitability and revenue growth. Qualifications & requirements: Proficiency in hotel management/IPMS software, Microsoft Office, and other relevant hospitality tools. Previous experience: in a Hotel Manager, Operations Manager, Deputy General Manager, or similar leadership role will be an advantage. Ability to manage multiple departments and priorities in a fast-paced hospitality environment. Strong knowledge of hotel operations, Front Office, Housekeeping, Food & Beverage, Sales, and Administration. Bachelor's Degree / HND in Hospitality Management, Business Administration, Hotel Management, or a related field. Strong financial management and cost-control abilities. Ability to work flexible hours, including weekends and public holidays when required. High level of integrity, professionalism, accountability, and emotional intelligence. 2–4 years of proven managerial experience: in the hotel / hospitality industry. Strong problem-solving and decision-making abilities. Strong knowledge of customer service standards and hospitality best practices. Demonstrated ability to drive revenue growth, occupancy, profitability, and service excellence. Excellent leadership, communication, negotiation, and interpersonal skills. How to Apply Interested and qualified candidates should send their updated CV to: rhljobrecruit@gmail.com using "Application – Hotel Manager" as the subject of the email. Note : Only shortlisted candidates will be contacted. Application Deadline: 20th September, 2026. View all Jobs in Nigeria Anambra State Hotel Manager job vacancies in Nigeria