Assistant Manager, Protocol & External Liaison
AI summary
IITA is hiring an Assistant Manager, Protocol & External Liaison for its Ibadan, Oyo office on a 3-year renewable contract. The role supports diplomatic and travel services, government liaison, official visits, documentation and compliance, and day-to-day operations across Headquarters, Abuja and Lagos. Duties include visa and permit tracking, stakeholder engagement with ministries and embassies, event logistics, and workflow reporting.
- 3-year renewable contract based in Ibadan, Oyo
- Supports diplomatic, protocol, immigration and travel services
- Liaises with ministries, embassies, immigration and customs authorities
- Coordinates official visits, event logistics and stakeholder engagements
- Uses SharePoint, case management and dashboard reporting tools
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IbadanThe vacancy is associated with this location.
- UnclearComfort with the 3-year renewable contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Assistant Manager, Protocol & External Liaison evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to International Institute of Tropical Agriculture (IITA) and the role in Ibadan.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Assistant Manager, Protocol & External Liaison role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ibadan under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research International Institute of Tropical Agriculture (IITA) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Assistant Manager, Protocol & External Liaison at International Institute of Tropical Agriculture (IITA) ⏲ Aug 6, 2026, 11:05 AM ⋕ View all Administrative & Office Support jobs The International Institute of Tropical Agriculture (IITA) is a not-for-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member of CGIAR, a global agriculture research partnership for a food secure future. We are recruiting to fill the position below: Job Title: Assistant Manager, Protocol & External Liaison Location: Ibadan, Oyo Contract: 3-years renewable contract Duties Diplomatic & Travel Services Support: Support operational follow-up for diplomatic CT number plate registration, vehicle disposal exercises and return of assigned diplomatic registration numbers. Support the day-to-day coordination of protocol, immigration, diplomatic and travel service requests in line with approved procedures and service standards. Monitor service requests against established service level agreements (SLAs) and escalate delayed or high-risk cases to the Manager for guidance and for timely resolution. Monitor documentation completeness, departure protocol compliance and return of privileged documents. Track and support the processing of visas, residence permits, diplomatic identity cards, ECOWAS travel documentation, customs exemptions, and related official documentation across Headquarters, Abuja, and Lagos. Government Liaison: Support operational information flow between Headquarters, Abuja and Lagos teams to reduce duplication and keep requests aligned with the approved workflow. Track changes in immigration, customs, diplomatic, protocol, and consular regulations and flag potential operational implications to the Manager. Support engagement and liaison with ministries, government agencies, embassies, immigration and customs authorities, and other external stakeholders. Official Visits: Support coordination of event logistics, official visits, protocol arrangements, and hosting requirements: in accordance with IITA standards under the direction of the Manager. Support the preparation of official agendas, itineraries, visit programmes, stakeholder engagement activities and other official documentation required for high-level visits and institutional engagements. Liaise with relevant internal service providers and field offices to follow-up on protocol support, airport protocol services, dignitary reception, transportation, accommodation and security arrangements. Documentation & Compliance: Identify operational risks and propose mitigation measures for review and direction. Support document management, correspondence standardization, records management, and archiving system. Support the monitoring of SOP implementation, internal controls, audit readiness and compliance requirements, escalating gaps to the Manager. Maintain workflow tracking, dashboard reporting, KPI monitoring, case management updates, and chargeback reporting for Manager review. Operations Support: Review service delivery trends, operational data, and stakeholder feedback to identify improvement opportunities and recommend process enhancements for Manager consideration. Support the use of SharePoint, digital case management systems, document templates, workflow automation tools, and dashboard reporting mechanisms to enhance operational efficiency and data visibility. Support day-to-day coordination of PEL staff across HQ, Abuja and Lagos, by tracking service quality, following up on assigned tasks, and escalating workload or resource issues to the Manager. Support procurement processes, imprest management, chargeback administration, and other operational activities in accordance with established institutional policies and procedures. Support execution of approved work plans, follow up on assigned operational tasks, and monitor workflow progress to support timely completion of unit deliverables. Requirements: Qualification: Master’s Degree in International Relations, Public Administration, Business Administration, Social Sciences, or a related field. 5 -7 years of progressively responsible experience: in protocol services, office administration, government relations, corporate services, travel and immigration management, international cooperation, or related functions. Competencies: The ideal candidate must have: Sound knowledge of diplomatic protocol, government procedures, immigration processes, and stakeholder engagement Ability to manage multiple priorities, meet tight deadlines, and develop practical solutions to operational challenges. Excellent written and verbal communication, negotiation, interpersonal skills. Demonstrated ability to support coordination of administrative and business support services in alignment with approved institutional objectives. High level of professionalism, integrity, discretion, confidentiality, emotional intelligence and customer service orientation. Strong planning, coordination, organizational, and task follow-up skills. Proficiency in Microsoft Office applications, SharePoint, and digital workflow systems. Proven ability to work collaboratively across functions, support coordination of diverse teams, and engage effectively with internal and external stakeholders. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 20th August, 2026. View all Jobs in Nigeria Oyo State