Sales Operations Manager

AI summary

Ruff n Tumble, Nigeria's leading clothing brand for teens and kids, is hiring a Sales Operations Manager in Lagos. The role involves driving regional sales performance, operational excellence, and customer experience across stores. Requires 8-10 years experience and a BA/BSc/HND or MBA.

• Job is located in Lagos.
• Full-time position.
• Requires 8-10 years of experience.
• Qualification: BA/BSc/HND or MBA.

Description

Sales Operations Manager at Ruff n Tumble July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Sales Operations Manager at Ruff n Tumble. This is the link: https://www.myjobmag.com/job/sales-operations-manager-ruff-n-tumble-1?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message Sales Operations Manager at Ruff n Tumble View Jobs in Education / Teaching / View Jobs at Ruff n Tumble Posted: Jul 27, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Ruff n Tumble is Nigerian’s Leading Clothing Brand for Cool teens and Kids with an international appeal. At Ruffntumble, we design, produce and retail clothing for boys and girls from new born to sixteen -year olds (0-16 yrs). Our style is trending with pieces that allow the young dynamic Nigerian to express their personal style. We have evolved over ... Read more about this company Sales Operations Manager Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 8 - 10 years Location Lagos Job Field Sales and Business Development Job Purpose The Sales Operations Manager is responsible for driving regional sales performance, operational excellence, profitability, customer experience, and people effectiveness across assigned stores or territories. The role ensures the execution of business strategies, achievement of sales targets, optimization of retail operations, and delivery of a premium brand experience while maintaining compliance with company standards and driving sustainable growth. Key Responsibilities Sales Performance & Revenue Growth Deliver regional sales targets across all assigned stores and territories. Drive revenue growth and maximize regional portfolio profitability (ROI by region/store cluster). Monitor and improve store conversion rates (footfall to transactions). Increase average basket size and Average Order Value (AOV). Develop and execute regional action plans to address sales gaps and capitalize on opportunities. Ensure achievement of commercial KPIs and business objectives. Business Performance & Operational Excellence Drive regional cost control and productivity optimization initiatives. Monitor and improve operational efficiency scores through audits and service excellence. Ensure full compliance with SOPs and operational policies across all stores. Maintain high standards of visual merchandising and consistent brand execution. Monitor stock accuracy through effective inventory control processes. Lead shrinkage and loss prevention initiatives to minimize business risk. Ensure efficient store operations and resource utilization. Strategic Execution & Regional Growth Translate national sales, operations, and marketing strategies into regional execution plans. Ensure alignment and implementation of company commercial initiatives. Lead regional expansion projects and support new store openings. Execute regional campaigns, partnerships, promotional activities, and events. Drive local market adaptation initiatives and identify opportunities for innovation. Provide strategic recommendations based on regional business performance. Customer Experience & Commercial Excellence Drive customer acquisition growth across assigned regions. Expand and strengthen customer database and loyalty initiatives. Improve customer satisfaction metrics and Net Promoter Score (NPS). Ensure timely resolution of customer complaints within agreed SLAs. Drive customer retention through CRM and engagement initiatives. Maintain and elevate premium customer experience standards across all locations. Talent Management & Leadership Lead, coach, and develop Store Leads (SLs) and Assistant Store Leads (ASLs). Build succession readiness for critical retail leadership positions. Drive staff productivity and optimize sales per employee. Partner with HR to support recruitment and workforce planning. Improve employee engagement and retention across assigned regions. Foster accountability, ownership, and performance culture. Governance, Reporting & Stakeholder Management Deliver market intelligence and regional insight reports to support business decisions. Conduct periodic business reviews and performance analysis. Track and report key commercial and operational KPIs. Build strong cross-functional collaboration across Sales, Operations, HR, Marketing, Finance, Supply Chain, and Customer Experience teams. Ensure leadership ownership and effective stakeholder management. Qualifications & Experience Bachelor’s Degree in Business Administration, Sales, Retail Management, Marketing, or related discipline. Master’s Degree or professional certification is an advantage. Minimum of 8–10 years’ experience in Retail, Sales Operations, Commercial Operations, or Multi-site Store Management. Proven experience managing regional sales performance and retail operations. Strong analytical, commercial, and leadership capability. Check how your CV aligns with this job Method of Application Please send resume to recruitment@ruffntumblekids.com Build your CV for free. Download in different templates. Share Save Email Report Get new Sales and Business Development jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at Ruff n Tumble Back To Home Jobs You Might Be Interested in Sales Partner at Hall 7 Real Estate Limited Van Sales Representative at Total Data Limited Sales Manager at Softhills Limited Phone Call Marketer Telesales Agent at Ombrella Insure Entry-Level Sales Representative (Automotive Products) at Milemaster Integrated Services Founding Operations & Growth Manager at LearnSpeakly Business Development Executive at Safe Nest Cooperative System Limited Cashier / Pharmacy Assistant at Destella Pharmacy Client Staff Relationship Officer at Whip Smart Service Providers Limited Sales Executive Officer (Real Estate) at Synergy HR Solutions Limited Senior Business Development Manager at Total Data Limited Business Development Manager at Total Data Limited Sales Officer at First Ally Field Sales Officer Find Your Dream Job! 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