User Engagement Analyst
AI summary
Losode Nigeria Limited is hiring a User Engagement Analyst in Lagos to serve as the front door of the business, driving seller experience, buyer engagement, and revenue conversion. The role requires strong communication, fast decision-making, and ownership of live inquiries and transactions. It is a full-time mid-level position offering a salary of NGN 250,000–400,000.
- Mid-level full-time role in Lagos with direct revenue impact
- Salary range NGN 250,000 – 400,000
- Requires 3 years of experience and a degree in a relevant field
- Focus on seller/buyer management and transaction conversion
- Fast-paced role emphasizing urgency, ownership, and problem-solving
- Easy apply via Jobberman listing
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, User Engagement Analyst, Customer OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest User Engagement Analyst evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Losode Nigeria Limited and the role in Lagos.
- Add concrete examples related to internship, User Engagement Analyst, Customer Operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this User Engagement Analyst role in internship, User Engagement Analyst?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Losode Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
User Engagement Analyst Losode Nigeria Limited Marketing & Communications Today Easy apply New Lagos Full Time IT & Telecoms NGN 250,000 - 400,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary As a User Engagement (UE) Analyst at Losode, you will play a critical role as the front door of the business, directly impacting seller experience, buyer engagement, and revenue generation. Min Qualification: Degree Experience: Level: Mid level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Seller & Buyer Management: Act as the primary point of contact for sellers on the platform Respond to seller and buyer inquiries promptly and clearly Manage communication in a way that ensures transactions progress efficiently Revenue & Transaction Execution (CRITICAL): Support the conversion of inquiries into completed transactions Provide pricing, product information, and guidance using existing data and references Ensure that no revenue opportunity is delayed due to: lack of information, slow response, and indecision Proactively follow up on pending transactions to drive completion Decision-Making & Problem-Solving: Apply existing policies, pricing, and precedent without unnecessary escalation Make informed decisions quickly using available information Escalate only when: no policy exists, and high-risk decisions are required Provide clear summaries and recommendations when escalation is necessary Operational Execution: Ensure all seller-related policies, processes, and standards are accurate, timely, and well-documented Coordinate with internal teams where required to resolve issues quickly Maintain strong attention to detail across all interactions Speed and Responsiveness (MANDATORY): Handle all live or revenue-related requests with high urgency Provide responses or proposed actions within defined response times Prioritize tasks based on business impact, not activity level Continuous Improvement: Identify recurring issues in seller or buyer interactions Suggest improvements to processes, communication, and workflows Contribute to strengthening the overall UE function and efficiency Requirements: Degree in Business Administration, Marketing, Mass Communication, or a related field Experience: in customer-facing roles, operations, e-commerce, or marketplace environments Strong communication and interpersonal skills Ability to manage multiple tasks in a fast-paced environment Strong problem-solving and decision-making ability Comfortable working independently and taking ownership Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job