Call Center Officer
AI summary
Blue Wave New Energy Technology Nigeria Company Limited is hiring a Call Center Officer in Ikeja, Lagos on a full-time basis. The role involves customer engagement and verification, cross-functional collaboration with after-sales, new media, and B2B/B2C teams, and monitoring call center performance metrics including a 25% conversion rate target. Interested candidates with an OND/HND/Bachelor's degree and customer support experience should send their CV to hr@bluewaveng.com using the job position as the email subject.
- Full-time position based in Ikeja, Lagos
- Requires OND, HND, or Bachelor's degree
- Previous customer support experience needed
- 25% conversion rate performance target
- Apply by sending CV to hr@bluewaveng.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Call Center Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Blue Wave New Energy Technology Nigeria Company Limited and the role in Ikeja.
- Add concrete examples related to sales, hospitality, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Call Center Officer role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Blue Wave New Energy Technology Nigeria Company Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Call Center Officer Job at Blue Wave New Energy Technology Nigeria Company Limited | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Call Center Officer Job at Blue Wave New Energy Technology Nigeria Company Limited Blue Wave New Energy Technology Nigeria Company Limited is an innovative new energy company headquartered in Nigeria, committed to providing economical and sustainable power energy solutions to the African continent. The company was founded in 2023 and is headquartered in Lagos, with R&D and manufacturing centres in Jiangxi, China. With cost-effective products and innovative business models, Blue Wave New Energy is committed to contributing clean and reliable power energy to Africa's progress and prosperity. Its product lines cover solar lighting systems, portable energy storage equipment, home-integrated energy storage systems, and outdoor mobile power platforms to meet customers' power needs in multiple scenarios. We are recruiting to fill the position below: Job Position: Call Center Officer Job Location: Ikeja, Lagos Employment Type: Full-time Responsibilities: Customer Engagement & Verification: Confirm and validate customer information from the assigned data pool to ensure accuracy. Follow up with interested customers to address inquiries and guide them through the decision-making process. Cross-Functional Collaboration Work closely with the After-Sales Team to resolve customer issues promptly and effectively Partner with the New Media Team to leverage digital platforms for customer outreach and engagement. Coordinate with the B2B and B2C Departments to align call center efforts with broader business strategies. Serve as the liaison between the call center and other departments, ensuring smooth data and communication flow. Performance Optimization: Monitor call center metrics to ensure performance goals are met, with particular attention to the 25% conversion rate target Analyze performance data, identify trends, and implement strategies to drive improvements. Operational Excellence: Ensure accurate and timely transmission of verified customer data to relevant teams Uphold company policies and maintain high standards for customer service and quality assurance Requirements: Interested candidates should possess an OND / HND / Bachelor`s Degree Previous experience: in a customer support role Strong phone and verbal communication skills, along with active listening Customer focus and adaptability to different personality types. Method of Application Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email. Click here to Apply Similar Jobs Customer Service Representative Job at ResumeSurge Consulting Subscription & Customer Success Executive Job at Velvot Nigeria Limited Service Centre Supervisor Job at SIMS Nigeria Limited Customer Support Quality Assessment Officer Job at Moniepoint Client Expererience Executive Job at Pixels Digital Limited Customer Service Representative Job at Cobbler Care Limited Customer Support Officer Job at HRM Office Customer Experience: Representative Job at Corona Schools Trust Council Job Openings at Corona Schools Trust Council Customer Service Manager Job at Enugu Air Limited Hottest Jobs Logistics / Administrative Officer Job at BONS Industries Limited HR & Admin Manager Job at NIMOJEN Group Limited Finance Officer Job at SLOT Systems Limited Warehouse Executive Job at CIG Motors Company Limited Customer Service Representative Job at Blessing Computers Limited Job Openings at Logisoft Solutions Job Openings at WTS Energy General Manager Job at Radisson Hotel Group Community Contact Center (CCC) Operator Job at International Committee of the Red Cross (ICRC) Operation Manager Job at Virginrose Resorts Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.