Front Office Personnel (Chinese Speaking)
AI summary
Yimei Nigeria Limited, a hospitality company, seeks a Front Office Personnel fluent in Mandarin Chinese and English for a full-time position in Ikeja, Lagos. The role involves handling guest check-in/out, processing payments, and providing customer service. Requires minimum 2 years hotel front office experience and OND/HND/Bachelor's degree.
- Must be fluent in Mandarin Chinese (spoken and written).
- Minimum 2 years hotel front office experience required.
- Full-time position with rotating shifts including weekends and holidays.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Office Personnel (Chinese Speaking) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Yimei Nigeria Limited and the role in Ikeja.
- Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Office Personnel (Chinese Speaking) role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Yimei Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Front Office Personnel (Chinese Speaking) at Yimei Nigeria Limited ⏲ Jul 29, 2026, 9:24 AM ⋕ View all Food Services & Catering jobs Yimei Nigeria Limited is a hospitality and hotel management company operating as part of the broader Yimei Group, an international hotel chain focused on the fast-growing African market. The company specializes in hotel development, management, and franchising, offering a range of accommodation options from budget to upscale through its various hotel brands. We are recruiting to fill the position below: Job Title: Front Office Personnel (Chinese Speaking) Location: Ikeja, Lagos Employment Type: Full-time Key Responsibilities: Handle guest check-in and check-out efficiently and accurately. Process payments, maintain accurate billing records, and prepare daily cash reports. Assist with VIP guest arrivals and departures. Communicate fluently with Chinese-speaking and English-speaking guests. Provide information about hotel facilities, local attractions, transportation, and hotel services. Assist guests with reservations, room allocations, inquiries, and special requests. Ensure the reception area remains clean, organized, and welcoming. Answer telephone calls, emails, and online booking inquiries professionally. Uphold hotel policies, confidentiality, and service standards at all times. Respond promptly and professionally to guest complaints and resolve issues or escalate them when necessary. Welcome guests warmly and provide exceptional customer service at all times. Coordinate with Housekeeping, Food & Beverage, Maintenance, and other departments to ensure smooth guest experiences. Maintain accurate guest records using the hotel's Property Management System (PMS). Qualifications Minimum of OND, HND, or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, Languages, or a related field. Additional hospitality training or certifications will be an advantage. Experience: Minimum of 2 years' experience: in a hotel front office, customer service, or reception role. Previous experience: in a 3-star, 4-star, or 5-star hotel is preferred. Experience: working with Chinese guests or international hospitality environments is an added advantage. Language Requirements: Excellent spoken and written English. Fluent in Mandarin Chinese (spoken and written). Ability to translate and communicate effectively between Chinese-speaking guests and hotel staff. Required Skills: Strong verbal and written communication skills. Ability to work independently and as part of a team. Attention to detail and high level of accuracy. Ability to work under pressure in a fast-paced environment. Excellent customer service and interpersonal skills. Strong organizational and multitasking skills. Good problem-solving and conflict-resolution abilities. Computer proficiency, including Microsoft Office and hotel reservation systems (PMS). Professional appearance and positive attitude. Key Competencies: Time Management Customer Service Excellence Professionalism Communication & Interpersonal Skills Integrity and Confidentiality Teamwork and Collaboration Cultural Awareness and Sensitivity Adaptability and Flexibility Working Conditions: Must be willing to work rotating shifts, weekends, public holidays, and night shifts when required. Full-time position. What We Offer Career growth and professional development opportunities. A supportive and multicultural work environment. Opportunity to work with an international hospitality team. Competitive salary. How to Apply Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail. Application Deadline: 5th August, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikeja Front Office Personnel job vacancies in Nigeria