Customer Service Officer
AI summary
Zuwah.com Limited is hiring a Customer Service Officer to join its team in Ikota, Lagos. The role involves handling customer inquiries across phone, email, and live chat, resolving complaints, and maintaining accurate customer records. Interested candidates should send their resume and cover letter to careers@zuwah.com with the job title as the subject line.
- Full-time role based in Ikota, Lagos
- Requires 1-3 years of customer service experience
- OND/HND or Bachelor's Degree in any discipline accepted
- Apply by emailing careers@zuwah.com with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Customer Service, TechnologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Zuwah.com Limited and the role in Lagos.
- Add concrete examples related to call_center, Customer Service, Technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in call_center, Customer Service?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Zuwah.com Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Officer at Zuwah.com Limited ⏲ Sep 2, 2026, 1:02 PM ⋕ View all Customer Service & Support jobs We are Zuwah, an innovation-driven technology company building solutions for the challenges that matter. From digital platforms to intelligent systems, we connect strategy, creativity and engineering to make businesses smarter and everyday experiences better. We are recruiting to fill the position below: Job Title: Customer Service Officer Location : Lekki Epe Expressway, Ikota - Lagos Job type: Full-time Key Responsibilities: Identify customer needs and escalate issues when necessary. Record and update customer information in the system. Respond to customer inquiries via phone, email, live chat and other channels. Provide accurate information about products, services and company policies. Resolve customer complaints and ensure satisfaction. Requirements: Excellent communication and interpersonal skills. 1-3 years experience: in customer service or a related role. Proficient in Microsoft Office and CRM tools is a plus. Strong problem-solving skills and a customer-first attitude. Candidates should possess OND/HND or Bachelor's Degree in any discipline. Ability to multitask and work in a fast-paced environment. How to Apply Interested and qualified candidates should submit their Resume and Cover Letter to: careers@zuwah.com using the Job Title as the subject of the email. View all Jobs in Nigeria Lagos State Customer Service Officer job vacancies in Nigeria