Advanced Field Service Engineer
AI summary
Honeywell International is hiring an Advanced Field Service Engineer to provide on-site technical support, maintenance, and troubleshooting for complex machinery and systems across Nigeria. The role involves extensive travel to customer sites, handling order processing, preventive maintenance, and cross-functional collaboration. Candidates need strong technical knowledge in custody transfer, gas metering, flame detection, and field instrumentation, plus excellent communication and problem-solving skills.
- Escalation point for field service specialists and customer accounts
- Extensive domestic and international travel to customer sites required
- Focus on custody transfer, gas metering, flame and gas detection systems
- Preventive maintenance, troubleshooting, and equipment commissioning
- Strong technical background and communication skills required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, domesticThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Advanced Field Service Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Honeywell International and the role in Not specified.
- Add concrete examples related to sales, call_center, domestic, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Advanced Field Service Engineer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Honeywell International before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. This position requires a strong technical background, excellent problem-solving skills, and the ability to work independently and travel extensively to customer sites. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. The Advanced Field Service Engineer plays a crucial role in providing on-site technical support, maintenance, and troubleshooting for complex machinery, equipment, or systems. You will drive continuous improvement initiatives in the processes related to field services and product development. Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. The Field Service Engineer collaborates with internal teams and interacts directly with customers, ensuring the efficient operation and customer satisfaction with the products & services. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. Experience: in custody transfer, Tank inventory Management system, Gas Flow Metering Systems & Skids, Flame & Gas Detection Systems with additional knowledge of Field Instrumentation. You will act as a change agent and look for ways to improve Customer Care processes. Key Responsibilities: Travel: Travel to customer sites as required, both domestically and internationally, to perform on-site service and support activities. Safety and Compliance: Adhere to company safety policies and procedures, as well as regulatory guidelines, during all on-site service activities. Technical Expertise: Stay updated with the latest industry trends, product knowledge, and relevant technologies to enhance technical skills and provide effective support Customer Interaction: Interact with customers to understand their requirements, address inquiries, and provide training on equipment operation and maintenance On-site Support: Provide technical assistance, installation, commissioning, maintenance, and repair services for equipment or systems at customer locations. Preventive Maintenance: Develop and execute preventive maintenance schedules to proactively identify and address potential equipment issues before they become critical. Documentation: Maintain accurate records of service activities, including service reports, equipment status, and updates on customer interactions. Troubleshooting: Diagnose and resolve technical issues promptly and efficiently to minimize equipment downtime and ensure optimal performance. Collaboration: Collaborate with cross-functional teams, including engineering, sales, and customer support, to provide comprehensive customer service and support. Product Improvement: Provide feedback and insights to the engineering and product development teams for continuous improvement of products or services. Qualifications We Value: Self-motivated and able to work independently with minimal supervision. Flexibility to travel extensively, often on short notice, to customer sites. Proven experience: in field service engineering or a related technical role. • Strong technical knowledge and understanding of complex machinery, equipment, or systems. Excellent communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical individuals. Proficient in troubleshooting and resolving technical issues using diagnostic tools and techniques. Customer-focused mindset with the ability to build and maintain strong relationships with customers. Bachelor's Degree in Engineering or a related technical field. Relevant Diploma certifications may be considered in lieu of a degree. Strong organizational skills and the ability to prioritize and manage multiple tasks effectively. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 15th September, 2026; 10:59 AM. View all Jobs in Nigeria Lagos State