Recovery Manager
AI summary
Fairmoney Microfinance Bank is hiring a Recovery Manager in Abuja to lead loan recovery operations, reduce NPL ratios, and enforce credit terms in line with CBN regulations. The role involves managing field recovery teams, developing recovery strategies, and collaborating with internal departments and external stakeholders. The bank offers a hybrid work model, health insurance, pension, and paid time off.
- Leads nationwide/regional field recovery operations and teams
- Requires 6+ years field recovery experience in financial lending
- Hybrid work model with health insurance, pension, and PTO
- Multi-stage recruitment process with technical and final interviews
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required6+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Recovery Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fairmoney Microfinance Bank and the role in Abuja.
- Add concrete examples related to call_center, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Recovery Manager role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fairmoney Microfinance Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Recovery Manager (Abuja) at Fairmoney Microfinance Bank ⏲ Aug 24, 2026, 5:11 AM ⋕ View all Banking & Financial Services jobs FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia. We are recruiting to fill the position below: Job Title: Recovery Manager Location : Abuja Role Summary This role ensures the timely recovery of overdue loans, reduction of NPL ratios and enforcement of credit terms in line with CBN regulations, internal policies and ethical standards. The Recovery Manager will be responsible for strategically leading and managing all loan recovery operations. This position oversees a nationwide/regional team of field recovery officers, supervisors, and third-party agents while ensuring high productivity, compliance, and operational excellence. Key Responsibilities: Strategic & Operational Leadership: Oversee the coordination of borrower visits, skip-tracing, location validation, and recovery escalations. Develop and execute field recovery strategies to reduce Portfolio at Risk Set clear field targets, KPIs, zonal recovery plans, and daily activity expectations for teams. Recovery Management: Track and report field activities using digital tools Approve restructuring or settlement offers based on delegated authority. Risk, Compliance & Regulatory Adherence: Conduct periodic audits of field actions to prevent misconduct, fraud, or undue customer harassment. Ensure recovery processes adhere to CBN Consumer Protection Regulations, credit risk guidelines, and ethical collection practices. People Management: Recruit, train, and supervise field recovery officers, zonal supervisors, and contract agents. Stakeholder & Interdepartmental Collaboration: Liaise with community leaders, law enforcement, and local authorities when required and permitted. Prepare recovery performance reports to senior management. Work with Credit, Collections, Risk, Legal, Operations, and Customer Service to ensure holistic case management. Process Improvement & Technology: Improve field recovery processes, route planning, customer tracking, and reporting structures. Develop and implement SOPs for field escalations, repossessions, and collateral realization. Requirements: Minimum of 2-3 years in a senior leadership or field supervisory role. Familiarity with CBN Microfinance Guidelines, debt recovery laws, and ethical collection standards. Bachelor’s Degree in business, Finance, Economics, Accounting, or a related field (MBA or professional certification is an added advantage). 6+ years of experience: in field recovery within the financial lending industry. Benefits: Hybrid Work Model. Training & Development. Private Health Insurance. Pension Plan. Paid Time Off. How to Apply Interested and qualified candidates should: Click here to apply online Recruitment Process: A screening interview with one of the members of the Talent Acquisition team. Technical interview with Head, In-house Collections. Final Interview with Director of Merchant Lending. View all Jobs in Nigeria Abuja