Customer Support Officer
AI summary
HRM Office is hiring a Customer Support Officer on a contract basis in Victoria Island, Lagos, within the Oil & Gas industry. The role involves handling supplier enquiries via phone and email, processing supplier registrations and renewals, reviewing documentation, and preparing reports. Candidates need at least 2 years' experience in the oil & gas sector, strong communication skills, and proficiency in Microsoft Office.
- Contract role in Victoria Island, Lagos, Oil & Gas industry
- Supplier support via phone, email, and other channels
- Minimum 2 years' oil & gas sector experience required
- B.Sc. or HND in Business Administration, Management, Engineering, or related field
- Competitive salary commensurate with experience
- Application deadline: 28th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Competitive and commensurate with experience. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Customer Support Officer, Supplier SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Victoria IslandThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HRM Office and the role in Victoria Island.
- Add concrete examples related to call_center, Customer Support Officer, Supplier Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Officer role in call_center, Customer Support Officer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Victoria Island under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HRM Office before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Support Officer at HRM Office ⏲ Aug 20, 2026, 2:07 PM ⋕ View all Oil & Gas jobs HRM Office is an organization that provides technology-driven Human Resource services across Africa, focusing on recruitment, onboarding, talent development, payroll, performance management, organizational development, and outsourcing, aiming to make HR more strategic, efficient, and cost-effective for businesses with real-time data and virtual collaboration. We are recruiting to fill the position below: Job Title: Customer Support Officer Location: Victoria Island, Lagos Employment Type: Contract Industry: Oil & Gas Job Summary The ideal candidate should have strong communication and customer service skills, attention to detail, and the ability to effectively support suppliers while maintaining accurate records and reports. We are seeking a professional and customer-focused Customer Support Officer to provide supplier support through phone calls, email, and other communication channels, while assisting with supplier registration, documentation review, renewals, product code requests, and related enquiries. Key Responsibilities: Handle supplier enquiries through phone, email, and other support channels. Process supplier renewal and Product Code Addition (PCA) requests. Register prospective suppliers and assist them through the registration process. Liaise with relevant teams and stakeholders to resolve supplier-related issues. Prepare regular reports on supplier activities and published suppliers. Log, follow up, and resolve supplier enquiries or escalate issues where necessary. Review supplier information to support grading, ranking, and categorization. Review supplier questionnaires and submitted documents for completeness and accuracy. Maintain accurate records of supplier interactions, requests, and submissions. Provide guidance to suppliers on registration and documentation requirements. Requirements: Experience: in a contact centre, call centre, customer support, or help desk environment is an advantage. Good customer service skills and relevant customer service training/certification. Strong attention to detail and ability to review documents accurately. Good organizational and problem-solving skills. Minimum of 2 years’ relevant experience: within the oil & gas sector. Excellent verbal and written communication skills. Experience: in supplier management, registration, procurement, or compliance is an advantage. Proficiency in Microsoft Office, particularly Excel and Word. B.Sc. or HND in Business Administration, Management, Engineering, Social Sciences, or a related discipline. Salary Competitive and commensurate with experience. How to Appyly Interested and qualified candidates should: Click here to apply online Application Deadline: 28th September, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Victoria Island Customer Support Officer job vacancies in Nigeria