Customer Service Officer
AI summary
Responsible for managing client communications, processing concrete orders, coordinating pour schedules, and ensuring excellent customer service. Requires BSc degree and 2 years experience. Full-time position in Abuja.
- Manages client enquiries via phone, WhatsApp, and email
- Processes concrete orders and coordinates pour schedules
- Requires 2 years experience and BSc degree
- Salary range NGN 70,000 - 150,000
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Abuja.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Customer Service Officer No1 Distress Sales Limited Customer Service & Support 4 days ago Easy apply New Abuja Full Time Construction NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Customer Service Officer is responsible for managing client communications, processing concrete orders, coordinating pour schedules, and ensuring excellent customer service throughout the order lifecycle. The role supports the Sales team by maintaining accurate customer records, handling enquiries and complaints, and preparing sales. Min Qualification: Degree Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements: Responsibilities: Respond promptly to all client enquiries via phone, WhatsApp, and email, and resolve or escalate issues as appropriate. Receive, verify, process, and acknowledge customer orders. Coordinate and maintain concrete pour schedules, confirm appointments with clients, and communicate updates to the Dispatch team. Manage customer complaints by recording, escalating, tracking, and following up on resolutions. Maintain accurate customer, project, and communication records in the CRM/database. Prepare quotations, sales documents, and provide administrative support to the Sales team. Produce daily and weekly reports on orders, schedules, enquiries, complaints, and customer feedback. Conduct post-delivery follow-ups to measure customer satisfaction and escalate any service concerns. Collaborate with Sales, Dispatch, and Operations teams to ensure seamless order fulfillment and an excellent customer experience. Requirements: Minimum qualification of BSC 2 years of previous experience: in a similar role Skills & Competencies: Excellent verbal and written communication skills. Strong customer service and relationship management abilities. Exceptional organizational and scheduling skills. Close attention to detail and accuracy. Ability to multitask and work under pressure. Strong problem-solving and conflict-resolution skills. Good time management and prioritization abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience: using CRM or customer management systems is an advantage. Ability to work collaboratively with Sales, Dispatch, Operations, and Production teams. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .