Operations Director
AI summary
HrmOffice Limited is hiring an Operations Director in Lagos, Nigeria to lead day-to-day operations of a sportsbook and betting platform. The role focuses on operational efficiency, customer experience, payments, risk management, and cross-functional leadership. The position is full-time with a negotiable salary of NGN 400,000–600,000.
- Senior leadership role in a betting/gaming company
- Oversee sportsbook, payments, customer service, and risk operations
- Requires 7–10 years’ experience, including gaming or sports betting
- Full-time role based in Lagos, Nigeria
- Salary NGN 400,000–600,000, negotiable
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 400,000 - 600,000 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, finance, operationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Director evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to HrmOffice Limited and the role in Lagos.
- Add concrete examples related to call_center, finance, operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Director role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research HrmOffice Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
H Operations Director HrmOffice Limited Accounting, Auditing & Finance Today Easy apply New Lagos Full Time Entertainment, Events & Sport NGN 400,000 - 600,000 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary he Operations Director will oversee the company’s day-to-day operations, ensuring efficient sportsbook, payment, customer service, and risk management processes. The role will drive operational efficiency, business growth, customer satisfaction, and compliance across the betting platform. Min Qualification: Degree Experience: Level: Senior level Experience: Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Oversee the day-to-day operations of the sportsbook and betting platform. Develop and implement operational strategies aligned with the company’s growth objectives. Monitor sportsbook performance, betting activity, revenue, and key operational KPIs. Oversee customer support, payments, settlements, and other operational functions. Ensure efficient management of customer deposits, withdrawals, and account-related issues. Work closely with Risk & Compliance teams to manage fraud, responsible gaming, and regulatory requirements. Collaborate with Technology, Finance, Marketing, Product, and Trading teams to ensure smooth business operations. Manage relationships with payment providers, technology partners, vendors, and other key stakeholders. Identify operational challenges and implement solutions to improve efficiency and customer experience. Lead, manage, and develop high-performing operations teams. Prepare operational reports and provide management with insights to support business decisions. Ensure company policies, processes, controls, and industry regulations are consistently followed. Drive continuous improvement across operational processes, systems, and customer journeys. Requirements: Bachelor’s degree in Business Administration, Management, Finance, Economics, or a related field. Minimum of 7–10 years’ experience: in operations, with significant experience: in the gaming or sports betting industry . Proven experience: in a senior operations or leadership role within a betting/gaming company. Strong understanding of sportsbook operations, betting platforms, payments, settlements, and customer service. Knowledge of gaming regulations, responsible gaming, fraud prevention, and operational risk management. Strong commercial and financial acumen with the ability to manage budgets and operational costs. Excellent leadership, strategic thinking, problem-solving, and decision-making skills. Strong analytical skills with the ability to interpret operational and business performance data. Excellent communication, negotiation, and stakeholder management skills. Ability to work effectively in a fast-paced, technology-driven betting environment. Experience: managing cross-functional teams and third-party service providers. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job