General Manager

AI summary

Seeking an experienced General Manager to lead the stabilisation and performance recovery of a hotel in Abuja. The role involves overseeing all hotel operations, driving revenue growth, improving guest experience, and enforcing accountability. Requires 8+ years of senior hospitality management experience.

• Senior level role requiring 8-10 years hospitality management experience
• Hands-on leadership for hotel turnaround and operational recovery
• Full-time position with standard working hours 8am to 5pm
• Must be located in Abuja, Nigeria

Description

Find a Job + + + + Search General Manager Naphtali Elegant Rentals Management & Business Development 2 months ago Easy apply Abuja Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a highly disciplined, commercially driven, and operationally strong general manager to lead the stabilisation, restructuring, and performance recovery of the hotel. The role requires a hands-on hospitality leader capable of restoring operational control, strengthening departmental accountability, improving guest experience standards, increasing occupancy and revenue performance, and driving cross-functional execution across all departments. Min Qualification: Degree Experience Level: Senior level Experience Length: 8 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Abuja, Nigeria Job descriptions & requirements Responsibilities: Hotel Operations Management: Oversee all hotel operations daily Ensure smooth coordination between all departments Enforce operational standards and SOP compliance Maintain operational readiness across guest areas and rooms Commercial & Revenue Growth: Increase occupancy and room revenue Improve banquet and event conversion performance Drive corporate account acquisition and retention Work closely with Sales & Marketing to improve revenue generation Maintenance & Room Recovery: Lead aggressive room recovery strategy Ensure timely resolution of maintenance issues Implement preventive maintenance systems Increase sellable room inventory Financial & Cost Control Oversight: Monitor operational costs Reduce wastage and leakages Strengthen inventory accountability Improve departmental budget discipline Guest Experience Management: Improve guest satisfaction scores Ensure rapid complaint resolution Introduce proactive service culture Personally monitor VIP and high-value events/accounts Leadership & Accountability: Build strong departmental reporting culture Conduct daily operational briefings Enforce accountability across management teams Drive performance management and discipline Reporting & Management Control: Introduce structured operational dashboards Ensure timely departmental reporting Monitor KPIs across all departments Present weekly operational and commercial performance reviews to ownership Requirements: Minimum 8–10 years of senior hospitality management experience Minimum 3–5 years as Hotel General Manager or Operations Director Strong operational leadership Hospitality crisis management capability Commercial and revenue management experience Excellent staff supervision skills Strong maintenance/facilities coordination understanding Ability to drive discipline and accountability Strong reporting and analytical capability Event and VIP guest management experience High attention to detail Strong decision-making under pressure Strong experience in full-service hotel operation Proven track record in hotel turnaround or operational recovery preferred Experience managing F& B, banquets, rooms division, and maintenance operations Key Performance Indicator: Commercial: Occupancy growth Revenue growth Banquet/event conversion Corporate account retention Operations: Increase in sellable rooms Reduction in maintenance backlog Faster issue resolution times Reduction in guest complaints: Service Quality Guest satisfaction improvements Public area inspection scores F&B quality consistency Management & Discipline: Timeliness of departmental reports KPI compliance across departments Staff accountability and execution Personal Profile Requirements: Highly disciplined Operationally hands-on Commercially aggressive Detail-oriented Decisive Accountable Calm under pressure Capable of enforcing standards consistently Important Note: This is a performance-driven operational leadership role. The successful candidate will be expected to actively lead operational recovery, strengthen internal systems, and drive measurable improvements in guest experience, occupancy, revenue, and departmental accountability within a short timeframe This role requires a strong leadership presence and the ability to restore operational structure, discipline,and commercial performance within a demanding hospitality environment. Location: Jabi, Abuja Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? 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