Phone Business Manager - Retail
AI summary
Sun King is hiring a Phone Business Manager - Retail in Lagos to lead store network performance, partner relationships, sales quality, collections, and PSE development across Sun King Shops and partner stores. The permanent onsite role requires retail sales or multi-store operations experience, credit management knowledge, and strong data-driven leadership skills.
- Permanent full-time onsite role in Lagos
- Own store network performance and partner relationships
- Manage PSE recruitment, coaching, and certification
- HND/B.Sc. with 4+ years retail or multi-store experience required
- Exposure to PAYG, device financing, or installment credit preferred
- Data-driven role using Excel, CRM, and Looker tools
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Permanent contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Phone Business Manager - Retail evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Sun King (Formerly Greenlight Planet) and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Phone Business Manager - Retail role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Sun King (Formerly Greenlight Planet) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Phone Business Manager - Retail (Lagos) at Sun King (Formerly Greenlight Planet) ⏲ Aug 13, 2026, 4:10 AM ⋕ View all Sales & Business Development jobs Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide. We are recruiting to fill the position beloww: Job Title: Phone Business Manager - Retail Location: Lagos Employment Type: Permanent - Full Time Department: EasyBuy Direct Sales Workplace type: Onsite Reporting To: Phone Business Manager - Retail (Nigeria) What you would be expected to do Partner Relationships & Reporting — maintain strong working relationships with partner store owners, resolving operational issues before they become commercial ones; coordinate with regional agent-channel management so retail and agent activity complement rather than cannibalise; submit accurate weekly reports on deadline; feed field intelligence; rival retail financing plays, pricing pressure, customer objections; up the channel. Sales Quality & Collections - own origination quality at store level: customer screening, documentation, approved financing terms; monitor FPD and store-level PAR30 daily; execute follow-up procedures on arrears with the call centre and field ; escalate outlet-level risk patterns (mis-selling, cluster delinquency, fraud indicators) to the Phone Business Manager – Retail with evidence. PSE Management & Development - recruit, onboard, and supervise PSEs per Sun King HR guidelines; ensure Litmos certification within 2 weeks of onboarding; run weekly store visits and structured coaching (pitch, PayGo value proposition, financing language, platform use); manage rosters, coverage, and PSE performance reviews; maintain optimum headcount. Inventory & Merchandising - manage stock across stores: requisition, secure custody, reconciliation, and inter-store balancing, with replenishment gated on store portfolio quality; enforce brand merchandising, POS display, pricing, and contractual compliance in every outlet; zero tolerance on stock variance. Store Network Performance - own regional sales delivery across all Sun King Shops and Partner Stores; track daily sales per store; diagnose and fix unproductive outlets fast; recommend activation, remediation, or exit for stores that fail productivity or portfolio thresholds, using the Partner Store Assessment framework for every new outlet before it trades. Requirements: You might be a strong candidate if you: Know the assigned region's retail corridors and trade clusters. Have PAYG, device financing, or installment-credit exposure (solar an advantage, not a requirement). Hold an HND/B.Sc. Degree in a business-related field with 4+ years' experience: in retail sales, telco/device retail, or branch/multi-store operations. Deep knowledge of collections processes and credit management in a low-income customer segment. Excellent evaluation skills with proficiency in using data to drive resolutions (Excel, CRM tools). Willingness to travel across the region. Digital literacy — CRM, Looker, stock tools; coaching and communication strength; disciplined with data. Have managed in-store sales staff across multiple locations. Strong retail floor management and multi-site supervision; relationship management with store owners. What Sun King Offers Professional growth in a dynamic, rapidly expanding, high-social-impact industry Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State