Hardware Engineer
AI summary
Hardware Engineer role at Moniepoint's repair centre in Lagos, responsible for technician training, quality governance, and repair process improvement. The role bridges hands-on repair operations with engineering-level quality control to ensure repaired terminals meet redeployment standards.
- Train repair technicians on terminal architecture, fault patterns, and ESD discipline
- Conduct quality audits and rework analysis to eliminate recurring faults
- Oversee work-tool calibration and inventory management at the repair centre
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in driver, motorista, engineeringThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hardware Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Moniepoint Incorporated and the role in Not specified.
- Add concrete examples related to driver, motorista, engineering, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hardware Engineer role in driver, motorista?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Moniepoint Incorporated before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Hardware Engineer at Moniepoint Incorporated ⏲ Jul 30, 2026, 6:08 AM ⋕ View all Banking & Financial Services jobs Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are recruiting to fill the position below: Job Title: Hardware Engineer Location : Lagos Role Purpose This role bridges the gap between hands-on repair operations and engineering-level quality governance. It exists to ensure that every repaired terminal leaving the centre is fit for redeployment, that technician capability continuously improves, and that quality failures are understood, root-caused, and eliminated. The Hardware Engineer (Repair Centre) is the technical authority embedded within a repair centre. Key Responsibilities: Technician Training & Capability Development: Deliver structured onboarding training for new repair technicians covering: terminal architecture, common fault patterns, repair procedures, ESD discipline, and work-tool usage for each supported model Provide real-time technical training. Train QA on terminal test Conduct ongoing skills assessments and refresher training, with focus areas driven by rework data and QA rejection trends Maintain a Technician Skills Matrix per individual, track competency by terminal model and repair category Rework & Rejection Analysis: Escalate systemic issues to the HE Manager Investigate and address recurring rework patterns, determine whether root cause lies in technician skill, spare-part quality, work-tool condition, or repair procedure gaps Track rework rate per technician and per terminal model; identify any individual or model exceeding acceptable rework thresholds Review QA rejections categorise by fault type, terminal model, repair type, and responsible technician Technical Issue Supervision & Escalation: Supervise and guide diagnosis of complex or intermittent faults; determine whether a unit should be repaired, re-routed, or nominated for deprecation Document all escalated technical issues with RCA outcome and corrective action taken. Liaise with the OEM evaluation team and spare-parts procurement on technical issues that may originate from components or firmware rather than the repair process Act as first-line technical escalation for any fault or behaviour that repair technicians or QA cannot resolve or categorise Overall Repair Quality: Conduct regular quality audits of the repair center — process adherence, workstation cleanliness, ESD discipline,and tool usage. Hold accountability for the quality metrics of the repair centre: rework rate, 30/60/90-day field return rate for repaired terminals, and refurbished spoil rate contribution Serve as the primary quality point-of-contact for the repair centre within the Hardware Engineering department Work Tools & Workstation Management: Conduct periodic work-tool condition checks — verify tools are functional, calibrated where required, and used correctly; reject or replace any tool that is degraded or misused Maintain a calibrated inventory of all repair work tools: confirm each technician's bench is equipped with the correct tools for their assigned terminal models Escalate delays in tools replacements or additions; do not allow tool shortfalls to persist as a silent contributor to repair quality failure. Train technicians on correct tool usage and enforce tool discipline (e.g. correct soldering iron temperatures, proper use of ESD mats and wrist straps, torque driver settings for screws) Deprecation Spot-Check (BTR Oversight): Review and spot-check all terminals nominated for Beyond Repair (BTR) deprecation to confirm only genuinely non-repairable units are being written off Work closely with the BTR Technician to align on deprecation criteria and ensure consistent, evidence-based write-off decisions across the centre Track the deprecation rate and flag unusual spikes to the Head of HE as a potential indicator of skill gaps, or parts availability issues. Challenge and return to repair any unit where a viable repair path exists; document justification for each spot-check decision Spare Parts & Components RCA: Investigate and document any quality issues arising from spare parts: infant mortality, high failure rates on specific batches, or recurring post-repair failures linked to component quality Escalate insufficient or unavailability of spare part that contributes to repair quality or efficiency Manage spare parts usage to ensure minimal consumption while maintaining repair quality, Investigate and address high usage of spare parts. Provide technical input to the OEM/procurement team on part performance; recommend acceptance criteria or supplier changes where supported by failure data Maintain a parts quality log tracking batch numbers, failure rates, and disposition decisions (reuse, quarantine, return to supplier) Technical Support: Provide direct technical support to repair technicians, QA, Part Assessment Technicians, and BTR Technicians on any hardware and firmware. Qualifications & Experience: Required: Practical knowledge of hardware troubleshooting and tools: PCB,battery systems, and firmware Minimum of an OND / HND or B.Sc. in Electrical/Electronics Engineering, Computer Engineering, or related field Ability to read fault data, identify patterns, and communicate findings clearly in written form. Experience: training or coaching junior technicians in a hands-on workshop environment Minimum of 2 years of experience: in electronic device repair, field service, preferably in POS terminal, mobile, or fintech hardware Preferred: Experience: with work-tool management and ESD discipline in a repair environment. Familiarity with RCA of hardware failure Prior experience: in a multi-model repair centre covering volume terminal repair How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State Hardware Engineer job vacancies in Nigeria