Operations Associate
AI summary
Expedier is hiring an Operations Associate to manage daily operational activities, transaction processing, customer support coordination, compliance checks, and process improvement. The role suits an analytical, organized professional with 1–3 years of experience in operations, banking, or fintech. Salary is N311,000 monthly, and applications close on 27th August, 2026.
- Fintech operations role covering transactions, compliance, and customer support
- Requires 1–3 years of experience in operations, banking, or fintech
- Salary of N311,000 monthly
- Application deadline is 27th August, 2026
- Apply by emailing hr@expedier.co with the job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N311,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, operationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Expedier and the role in Not specified.
- Add concrete examples related to internship, finance, operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Associate role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Expedier before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
The Operations Associate will play a key role in ensuring the smooth execution of daily operational activities, transaction processing, customer support coordination, compliance checks, reporting, and process improvement initiatives. The ideal candidate is analytical, organized, and capable of working in a fast-paced fintech environment. Key Responsibilities: Transaction Operations: Monitor and process customer transactions across all products and services. Escalate exceptions, delays, and operational risks promptly. Investigate and resolve transaction-related issues and escalations. Track inflows and outflows to ensure timely processing and settlement. Reconcile transactions and maintain accurate operational records. Customer Support & Service Operations: Monitor support tickets and ensure adherence to service level agreements (SLAs). Maintain high standards of customer experience: across all operational touchpoints. Assist in managing customer account updates, verification requests, and operational inquiries. Collaborate with the Customer Success team to ensure timely resolution of customer issues. Compliance & Risk Management: Ensure operational activities comply with internal policies and regulatory requirements. Monitor transactions for unusual activities and escalate potential compliance concerns. Assist with audit preparation and compliance documentation. Support customer verification (KYC) and due diligence processes. Operational Reporting: Support data analysis and reporting for decision-making. Track operational metrics and identify trends requiring management attention. Prepare daily, weekly, and monthly operational reports. Maintain accurate records of transactions, settlements, reconciliations, and escalations. Process Improvement: Document and maintain operational procedures and workflows. Identify operational bottlenecks and recommend improvements. Participate in process automation and efficiency initiatives. Support implementation of new operational tools and systems. Cross-Functional Collaboration: Coordinate with banking and payment partners when required. Work closely with Customer Success, Compliance, Finance, Product, and Technology teams. Support operational projects and strategic initiatives as assigned. Requirements: Proficiency in Microsoft Excel, Google Sheets, and reporting tools. Strong attention to detail and analytical skills. Strong problem-solving and critical-thinking abilities. Bachelor's Degree in Business Administration, Finance, Economics, Operations Management, or a related field. 1–3 years of experience: in Operations, Customer Support, Banking, Fintech, or a related role. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Knowledge of fintech operations, payments, foreign exchange, or financial services is an added advantage. Key Competencies: Time Management Attention to Detail Operational Excellence Customer-Centric Mindset Analytical Thinking Communication Skills Accountability Adaptability and Initiative. Team Collaboration N311,000 monthly. How to Apply Interested and qualified candidates should forward their resume / CV to: hr@expedier.co using the job title as the subject of the mail. Application Deadline: 27th August, 2026. View all Jobs in Nigeria Lagos State Operations Associate job vacancies in Nigeria