Front Desk Officer
AI summary
Ren San & Co., a business support and brand strategy firm, is hiring a Front Desk Officer in Maitama, Abuja (FCT) on a full-time basis. The role involves managing guest check-ins and check-outs, reservations, calls, emails, and front desk operations while coordinating with housekeeping, maintenance, and management. The ideal candidate should be presentable, eloquent, organised, and service-oriented with at least 2 years of relevant experience.
- Full-time Front Desk Officer role based in Maitama, Abuja (FCT)
- Hospitality-focused role managing guest relations and front office operations
- Requires minimum 2 years experience in front desk, customer service, or hospitality
- OND/HND/Bachelor's degree in Business Administration, Hospitality Management, or related field preferred
- Must be highly presentable, eloquent, and able to work under pressure
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in cleaning, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ren San & Co. and the role in Abuja.
- Add concrete examples related to cleaning, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Officer role in cleaning, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ren San & Co. before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Front Desk Officer at Ren San & Co. ⏲ Aug 24, 2026, 8:02 AM ⋕ View all Customer Service & Support jobs Ren San & Co. is a business support and full-service brand strategy firm. Our purpose is to help clients achieve their goals by developing and growing their brand, project, or event. We think of ourselves as more than just service providers, we are an extension of their team. We are recruiting to fill the position below: Job Title: Front Desk Officer Location: Maitama, Abuja (FCT) Employment Type: Full-time Job Summary The successful candidate will manage guest check-ins and check-outs, reservations, inquiries, bookings, calls, emails, and day-to-day front desk activities while maintaining a high level of professionalism and customer service. The Front Desk Officer will also coordinate with housekeeping, maintenance, kitchen staff, and operations management to ensure apartments are guest-ready and all guest requests are handled efficiently. This role requires a highly presentable, eloquent, organised, and service-oriented individual who can multitask effectively, maintain composure under pressure, and represent the brand professionally at all times. The Front Desk / Reception Officer serves as the first point of contact for guests, visitors, and clients at a Hospitality Business. This role is responsible for creating a warm, professional, and luxury guest experience: while ensuring the smooth coordination of front office operations and guest communication. Key Responsibilities: Guest Relations and Customer Service: Provide accurate information regarding apartment availability, services, and facilities. Handle guest check-in and check-out processes efficiently. Welcome and attend to guests and visitors professionally. Handle complaints and escalate issues appropriately when necessary. Respond to guest inquiries, reservations, and requests promptly. Ensure guests receive exceptional hospitality and customer service at all times. Front Desk Administration: Ensure the reception and waiting areas remain neat and presentable. Coordinate room allocations and occupancy schedules. Process payments, invoices, and related documentation where required. Maintain confidentiality of guest and company information. Manage incoming calls, emails, WhatsApp messages, and guest correspondence. Maintain accurate booking schedules and guest records. Operational Coordination: Liaise with housekeeping regarding room readiness and cleaning schedules. Communicate operational updates to management and relevant departments. Coordinate with maintenance teams on facility-related concerns. Support daily operational activities and administrative tasks. Performance Expectations Timely response to inquiries and guest concerns. Maintenance of luxury hospitality standards at the front desk. Professional handling of guests and visitors. Accurate management of reservations and guest information. Smooth coordination with operational departments. Qualifications and Experience: Excellent spoken and written English communication skills. Minimum of 2 years of experience: in front desk, customer service, hospitality, or administrative roles. OND / HND / Bachelor’s Degree in Business Administration, Hospitality Management, or related field preferred. Strong knowledge of Microsoft Office applications and digital communication tools. Candidate Requirements: Must be highly presentable and well-groomed. Male or Female. Strong communication and interpersonal skills. Must possess confidence, composure, and professionalism. Key Skills and Attributes: Strong interpersonal skills and emotional intelligence. Strong organisational and multitasking skills. Attention to detail and accuracy. Eloquence and strong communication ability. Ability to work under pressure. Professional appearance and conduct. Customer-service orientation. Working Conditions: Shift flexibility may occasionally be required. Full-time role based in Maitama, Abuja. Fast-paced hospitality environment requiring professionalism and responsiveness. Working hours are 8:30 AM – 6:00 PM. How to Apply Interested and qualified candidates should send their Resume to: ryanrensan@gmail.com using the Job Title as the subject of the email. Application Deadline: 31st August, 2026. View all Jobs in Nigeria Maitama and 1 other location Maitama , Abuja Front Desk Officer job vacancies in Nigeria